Marketing InfographicsSearch Marketing

SERP: A Visual Look at Google’s Search Engine Results Page Boxes, Cards, Snippets, and Panels in 2024

The evolution of the Search Engine Results Page (SERP) over the years reflects Google’s commitment to improving user experience and delivering relevant information more efficiently. Initially, SERPs were simple, consisting mostly of plain text links and minimal additional features. Over time, as the internet grew and user behavior changed, Google began to introduce new features like Knowledge Graphs, Rich Snippets, and Featured Snippets, which provided users with quick, direct answers to their queries.

These enhancements aimed to reduce the time users spent searching for information by presenting it in a more organized and accessible manner. Google’s continuous updates and tests on SERP layouts and features underscore its effort to understand user intent more accurately and to present information in the most useful format. As a result, modern SERPs are now dynamic, feature-rich, and tailored to meet the diverse needs of users across different devices and search contexts.

Search Engine Visitor Needs and Features

From a search engine user’s perspective, here’s how various needs align with specific Google SERP features:

  1. Immediate Answers: The Direct Answer Box serves users seeking quick facts or definitions, providing concise responses right at the top of the SERP, eliminating the need to click through to a website.
  2. Comprehensive Explanations: When users need detailed explanations or step-by-step guides, Featured Snippets offer expanded answers directly in the SERP, showcasing content directly addressing their questions.
  3. Product Information and Shopping: Shoppers looking for products get immediate access to options through Shopping Results, which display product images, prices, and ratings, facilitating a direct path to purchase.
  4. Local Business Information: People searching for local services or businesses benefit from the Local Pack, which provides location, ratings, and contact information, helping them quickly find and choose local services.
  5. In-depth Research: Users conducting thorough research may find In-Depth Articles helpful, as they offer comprehensive content from credible sources directly within the SERP.
  6. Visual Content: For queries better answered with visuals, the Image Pack or Video features present relevant images or videos, enhancing the user’s ability to find visual information efficiently.
  7. Quick Navigation: Individuals familiar with a specific website looking for quick navigation will find Site Links useful, as they provide shortcuts to important pages directly within the SERP.

These features illustrate Google’s commitment to providing users with the most relevant, useful, and efficient search experience possible by directly aligning SERP features with the users’ search intentions and needs.

SERP Features

SERPs have undergone significant transformations to adapt to evolving user needs and technological advancements. These changes aim to provide users with the most relevant, accurate, and timely information in a user-friendly format.

Below is an alphabetical list of Google SERP features that demonstrate the diversity and functionality of modern search results, along with insights into how they are generated, the potential for site owner implementation, their placement on the SERP, and their overall impact on the search experience.

  • Direct Answer Box: Automatically generated from public domain sources, this feature provides immediate answers and appears at the top of the SERP. It’s designed for quick user queries and cannot be influenced directly by site owners, making it a fast-information tool rather than a traffic driver.
  • Featured Snippets (Multiple Variations): These are generated by Google to provide users with direct answers from web content. Site owners can optimize their content to improve chances of being featured. These snippets appear at the top of the SERP and provide significant visibility and potential traffic to the featured site.
  • Google Ads
    • Top of Page: These paid placements appear above the organic search results. Generated through Google Ads, site owners can bid for these spots. Top ad placements are highly visible and can significantly increase click-through rates for advertised sites.
    • Bottom of Page: Generated through the Google Ads platform, these are paid placements that appear at the bottom of the SERP. Site owners can participate via Google Ads campaigns. While less visible than top placements, they allow brands to gain visibility and attract clicks.
  • Image Pack: Google generates this feature for queries where images are relevant, placing them within the SERP or at the top. Site owners can optimize images with descriptive alt text and file names to increase the chances of being featured, enhancing user engagement with visual content.
  • In-Depth Article: This feature, appearing within the organic results, showcases comprehensive content from authoritative sources. While challenging for site owners to influence directly, creating high-quality, in-depth content can improve chances of being featured, providing detailed information for research-oriented users.
  • Knowledge Graph: Generated from various data sources, this appears to the right of or above organic results. Site owners cannot directly create a Knowledge Graph, but can influence it by maintaining accurate information on their websites and public profiles, enriching users’ understanding of topics or entities.
  • Knowledge Panel: This is sourced from Google My Business and Maps data, appearing prominently for business-related searches. Site owners can optimize their Google My Business listings to impact this feature, providing users with quick access to essential business details.
  • Local Pack: Featuring local business listings, this map pack is generated based on location relevance and appears for location-based queries. Businesses can optimize their Google Business profiles to be featured, assisting users in finding local services or establishments easily.
  • People Also Ask (PAA): These related questions and answers are generated by Google and appear beneath the first few organic results. Site owners can influence this by including relevant questions and content on their sites, aiding users in exploring related topics.
  • Rich Cards (For Mobile Search): Designed for mobile, these are generated from structured data and provide concise information. Site owners can use schema markup to be eligible for this feature, enhancing mobile user experiences with formatted content.
  • Rich Snippets: Generated from structured data on a site’s HTML, these appear within organic search results. Site owners can implement schema markup to enable rich snippets, offering users additional context like ratings or prices directly in the search results.
  • Shopping Results: These paid placements are generated through Google Shopping campaigns for product-related queries. Site owners can use Google Ads for visibility here, providing users with a quick, transactional pathway for products.
  • Site Links: Google generated these additional links based on site structure and relevance, which appear beneath the main search listing. Site owners can influence their appearance through clear site organization and metadata, facilitating user navigation to key areas of a site.
  • X Cards: These show recent, relevant tweets and appear for timely or social-related queries. Active engagement on X (formerly Twitter) can influence visibility, extending a brand’s reach to users searching for current social content.
  • Video: For queries best answered through video, this feature highlights relevant videos, often from YouTube, and appears within or at the top of the SERP. Content creators can optimize video metadata for better chances of being featured, catering to users’ preference for video content.

SERP Infographic

Here’s a visual look at each of the SERP features:

SERP Feature Infographic
Source: Brafton

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Douglas Karr

Douglas Karr is CMO of OpenINSIGHTS and the founder of the Martech Zone. Douglas has helped dozens of successful MarTech startups, has assisted in the due diligence of over $5 bil in Martech acquisitions and investments, and continues to assist companies in implementing and automating their sales and marketing strategies. Douglas is an internationally recognized digital transformation and MarTech expert and speaker. Douglas is also a published author of a Dummie's guide and a business leadership book.
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