CRM
Articles Tagged CRM:
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Social Media & Influencer Marketing
Rethinking Influence in the Age of Connection
The influencer marketing industry continues to struggle with a fundamental flaw: the over-reliance on vanity metrics. Since the early days of social media, I’ve voiced concerns that most influencer platforms don’t truly measure influence. They measure audience size, reach, or follower counts—metrics that may correlate with influence but certainly don’t guarantee it. What is often overlooked is the critical but less…
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Artificial Intelligence
Podium: Supercharge Customer Conversations with AI That Closes the Deal
For small businesses and service-based enterprises, capturing leads is only half the battle—responding quickly and converting those leads into real revenue is where many fall short. When customers expect replies within minutes (not hours) and want interactions that feel personal, responsive, and reliable, traditional staffing models often struggle to keep up. That’s where an AI-first platform like Podium becomes a…
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Sales Enablement, Automation, and Performance
Salestrail: The Mobile App for Salespeople to Produce More Calls with Less Administration
Salespeople don’t need more tools—they need fewer that work better. Between constant follow-ups, messy CRMs, and calls slipping through the cracks, the last thing they want is to switch how they use their phones. That’s where Salestrail shines. Salestrail is a mobile-first call monitoring platform built specifically for modern sales teams. It automatically tracks SIM and WhatsApp calls in the…
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E-commerce and Retail
The State of the Consumer Goods Industry in 2025: A Strategic Outlook for Retailers and D2C Marketers
The consumer goods industry is undergoing a seismic transformation. After several years of supply chain disruptions, digital upheaval, and shifting consumer priorities, 2025 marks a year where both legacy brands and digital-native challengers are resetting their strategies. For retailers, D2C brands, and online store operators, understanding the prevailing trends is not just important—it’s mission-critical. According to the 2025 Consumer Goods…
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Sales Enablement, Automation, and Performance
Airslate: Design and Automate Any Document Workflow in Minutes
Disconnected tools are one of the biggest obstacles to modern business productivity. Teams juggle multiple platforms—one for building forms, another for signatures, another for automation—only to discover they still need yet another tool to get the work done. These disconnected interactions waste time, cause errors, and delay critical decisions. When your business relies on accurate and timely documentation, every delay…
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Sales Enablement, Automation, and Performance
How Mobile Monitoring is Helping Salespeople Reach Peak Performance
Sales professionals are known for their drive, adaptability, and focus on results. But even the most motivated reps struggle with inefficiencies that distract from their core job: selling. Whether it’s navigating traffic, updating CRMs after hours, or chasing down information across disconnected tools, the typical sales workflow is loaded with unnecessary friction. Mobile monitoring tools are changing that. Modern sales…
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Customer Data Platforms
Survey Strategies: 5 Ways Customer Feedback Transforms Into Actionable Insights
Surveys have long been a staple of market research. Still, today they’re more than just a checkbox on a strategic to-do list—they’re one of the most powerful tools marketers, product teams, and customer experience leaders can use to gather real-time intelligence and drive informed decisions. As businesses increasingly rely on data to tailor their messaging, optimize offerings, and personalize customer…
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Marketing Infographics
Web Design vs. Web Development: Understanding the Differences and the People Behind Them
The terms web design and web development are often used interchangeably. While they work hand in hand to bring websites to life, they represent distinct disciplines, skill sets, and ways of thinking. Understanding the nuances between the two not only helps businesses hire the right talent but also empowers aspiring professionals to find their best fit in the world of…
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Email Marketing & Automation
Bird: Reach, Grow, Manage, and Automate Your Integrations in One Intelligent Stack
Managing a stack of disconnected tools isn’t just inconvenient—it’s a liability. Marketing teams struggle with campaign consistency. Support departments drown in tickets. Developers juggle APIs like spinning plates. Each department turns to yet another app, adding to the chaos. What if all of those business-critical functions could be unified—not just visually, but operationally and programmatically? Bird Bird brings together communication,…
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Sales and Marketing Training
Seasonal Marketing and Sales Program Maintenance Schedule
Every business, regardless of industry or audience, operates within an annual rhythm defined by customer behavior, internal resources, and budget availability. Yet many treat marketing and sales strategy as a linear function rather than a cyclical process that demands deliberate, seasonal recalibration. Just as equipment needs preventative maintenance to avoid breakdowns in the future, so does your marketing and sales…
