CRM
Articles Tagged CRM:
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Artificial Intelligence
From Fractured to Functional: How Identity Resolution Powers Smarter AI
As the race to operationalize artificial intelligence (AI) accelerates, enterprise brands face a critical roadblock: messy, fragmented customer data. AI promises breakthrough personalization and insights—but only if it has one essential input: accurate, connected customer profiles. Unfortunately, most brands aren’t there yet. 78% of global organizations do not feel “very ready” to implement natural language tools like large language models…
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Sales Enablement, Automation, and Performance
How Mapping Software Raises Sales Team Output and Profits
Applying mapping software to sales processes is directly tied to more sales, quicker service delivery, and measurable cost reductions. Those gains come from visualizing data, optimizing travel, fine-tuning territory assignments, and feeding managers the facts they need. The following sections detail how these effects play out using current data and real-world use cases. Speed, Savings, and More Sales Calls Field…
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Content Marketing
30 Strategies To Promote and Grow the Reach of Your Company Blog
A company blog is a powerful platform for thought leadership, customer education, and lead generation, but consistent promotion is essential to unlocking its full value. It’s hard to believe it’s been almost 20 years since I wrote Corporate Blogging for Dummies… but you’d be surprised at how little has changed when it comes to growing the reach of your company…
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Sales Enablement, Automation, and Performance
RocketReach: Find the Right Business Contacts, Fast—And Win More Business
Today’s go-to-market teams are inundated with tools—but still struggle with one essential task: reaching the right people at the right time. Whether you’re sourcing candidates, pitching a service, or driving B2B growth, bad contact data can cost time, money, and momentum. It’s no longer enough to guess who your buyers are—you need precision, context, and automation. That’s where RocketReach delivers.…
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Artificial Intelligence
How Is AI Redefining Content in the Attention Economy?
While writing this article, I did my best to really concentrate my effort to make it as sharp and as impactful as I could. But I kept getting distracted — checking work messengers and swiping away endless push notifications. These days, it is nearly impossible to focus one’s mind on any activity without getting bombarded by countless notifications every minute.…
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Content Marketing
Why You Shouldn’t Host Videos on Your Own Website Server (And What to Do Instead)
Our client asked whether they should host their videos internally on their website rather than using a third-party video hosting platform. Their rationale made sense at a glance—they believed they could maintain higher control over video quality, reduce dependencies, and boost search engine optimization. But while it’s easy to appreciate the intent, the reality is far more complex. Hosting your…
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Customer Data Platforms
How to Collect and Verify B2B Leads
B2B lead generation is a key element in driving business growth. However, collecting high-quality leads and ensuring their validity is a challenge that many businesses face. Properly collecting and verifying leads is crucial to ensuring that sales teams focus on the most promising prospects. In this article, we’ll explore the step-by-step process for gathering and validating B2B leads to maximize your…
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Content Marketing
Unlocking SaaS Growth: The 4 Pillars of a High-Impact Content Marketing Engine
Content marketing is a critical growth lever for SaaS companies, but it doesn’t play by the same rules as other industries. Unlike e-commerce, retail, or traditional B2B services, SaaS brands must sell intangible, constantly evolving, and often complex products and services. Moreover, they must accomplish this within competitive markets, through lengthy decision-making cycles, and across diverse stakeholder groups. Buyers aren’t…
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Marketing Books
What, Exactly, Is Sales and Marketing Alignment?
As a CMO, my role is often viewed as one of outward momentum—crafting compelling brand narratives, orchestrating go-to-market strategies, and building campaigns that drive results. But behind every high-performing marketing function is something quieter, yet far more foundational: alignment. And when it comes to sales and marketing, I don’t view alignment as a one-time meeting or a shared metric—it’s a…
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Sales and Marketing Training
Analyst Firms and Resources For Researching Your Next MarTech Solution
The marketing technology (MarTech) landscape is vast, dynamic, and complex, with thousands of platforms promising to transform customer engagement, streamline operations, and drive revenue. For businesses, sales teams, marketing professionals, SaaS providers, and investors, selecting the right MarTech solution is a high-stakes decision. The wrong choice can drain budgets, disrupt workflows, demotivate and frustrate employees, or fail to deliver promised…
