Customer Journey

Articles Tagged customer journey:

  • Content MarketingKeyword Research Questions

    Your Keyword Research Must Answer These Questions

    Keyword research remains a cornerstone of successful SEO and content strategies. However, as Google’s algorithms have become more sophisticated, particularly with the introduction of helpful content updates, the approach to keyword research has shifted. Today, it’s not just about finding high-volume search terms; it’s about understanding user intent and providing valuable, question-answering content. Let’s explore the essential questions your keyword…

  • Analytics & TestingAppVerticals: Insights That Convert: How User Analytics Becomes Your Secret Weapon?

    Insights That Convert: How User Analytics Becomes Your Secret Weapon?

    Before you start redesigning your entire site in a panic, there’s a hero waiting to be unleashed: user analytics. It’s not a fancy gadget straight out of a sci-fi movie. It’s a set of tools that track how customers actually interact with your store.  This article dives deep into user analytics, making it simple and actionable for everyone. We’ll decode those cryptic data reports and turn them…

  • Sales and Marketing TrainingCoordinated Marketing Strategy Importance

    The Crucial Importance of a Coordinated Marketing Strategy in 2024

    The marketing and advertising landscape has become more complex and saturated than ever before. Consumers are inundated with messages across many expanding media channels and types. In this environment, having a well-coordinated, omni-channel marketing strategy is critical for businesses to cut through the noise, effectively reach their target audiences, and drive meaningful results. There are several key reasons why a…

  • Analytics & TestingWhat is a Sankey Diagram

    Unlocking Business Insights with the Sankey Diagram

    As we build highly accurate predictions for creating lookalike audiences for our customers, one powerful visual that we have that shows the transformation of their new customer base from at-risk and churning to loyal, valuable customers is the Sankey Diagram. The Sankey diagram was named after Irish engineer Matthew Henry Phineas Riall Sankey. Sankey diagrams illustrate a system’s flow of…

  • Sales and Marketing TrainingGo-To-Market Strategy: GTM Strategy Framework and Exercise

    Crafting a Winning Go-to-Market (GTM) Strategy: Framework and Focus

    In my current company, the organization was focused on developing its intellectual property, and it took every ounce of investment funding and effort to produce the results they were looking for before going mainstream. They hired me to solidify the messaging and visuals now and take them there. It’s been an incredible journey—with a steep learning curve and a ton…

  • Analytics & TestingEaaS: Experimentation as a Service - AI-Powered A/B Testing

    How AI-Powered Experimentation Will Drive Digital Marketing Innovation in 2024

    The internet is a fast-moving ecosystem. Trends rise and fall in weeks or days, minting new quasi-celebrities and relegating once-relevant personalities into obscurity.  Marketing trends come and go just as quickly. Today’s innovative digital marketing strategies are tomorrow’s cringe-worthy has-beens. If brands are slow to adapt, they risk sounding tone-deaf or unaware, making it especially difficult to connect with their…

  • Marketing ToolsMindManager: Mind Mapping for Enterprise

    MindManager: Mind Mapping and Collaboration for the Enterprise

    Mind mapping is a visual organization technique used to represent ideas, tasks, or other items linked to and arranged around a central concept or subject. It involves creating a diagram that mimics the way the brain works. It typically consists of a central node from which branches radiate, representing related subtopics, concepts, or tasks. Mind maps are used to generate,…

  • Advertising TechnologyWhat is Healthcare Marketing? HCP Marketing

    The Complete Guide to Healthcare Marketing: Strategies, Channels, and Innovation in 2025

    Healthcare marketing has transformed dramatically in recent years, evolving from traditional advertising approaches to sophisticated, multi-channel strategies. According to Cardinal Digital Marketing, over two-thirds of US consumers report healthcare costs as a financial burden to their families, creating a more discerning consumer base that actively shops for and researches healthcare options. This comprehensive guide explores the intricate landscape of healthcare…

  • Analytics & TestingTechnology Skills That Digital Marketers Need in 2024

    5 Skills Digital Marketers Need To Master For Success in 2024

    Over the past few years, there have been significant changes in how we use the internet for digital marketing. We started by merely creating a website to harness data and user activity. With the intense competition in the digital space, having a website will not simply cut it. Digital marketers must improve their game to stand out in today’s ever-changing landscape. Marketing…

  • Analytics & TestingWoopra Data-Driven Customer Journey Analytics

    Woopra: Data-Driven Customer Journey Analytics

    Businesses face a formidable challenge: understanding their customers’ journey to make informed decisions and enhance their offerings. The path to success for every business begins with a deep understanding of its customers. Deciphering customers’ intricate journeys while interacting with products, marketing campaigns, and support services is daunting. This lack of visibility into customer journeys left businesses in the dark, unable…

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