Email delivery is stupid. I’m not kidding. It’s been around for over 20 years but we still have 50+ email clients that all display the same code differently. And we tens of thousands of Internet Service Providers (ISPs) who all basically have their own rules around managing SPAM. We have ESPs that have stringent rules that businesses have to conform to when adding a single subscriber… and those rules are never actually communicated to the
Email marketing is a blood sport. In the last 20 years, the only thing that’s changed with email is that good email senders continue to get punished more and more by email service providers. While ISPs and ESPs could totally coordinate if they wanted to, they simply don’t. The result is that there’s an adversarial relationship between the two. Internet Service Providers (ISPs) block Email Service Providers (ESPs)… and then ESPs are forced to block
When it comes to sending emails and launching email marketing campaigns, your organisation’s IP score, or IP reputation, is highly important. Also known as a sender score, the IP reputation affects email deliverability, and this is fundamental for a successful email campaign, as well as for communication more widely. In this article, we examine IP scores in greater detail and look at how you can maintain a strong IP reputation. What Is An IP Score
If your company is sending hundreds of thousands of emails per delivery, you can run into some significant issues with internet service providers routing all of your emails into the junk folder. ESPs often guarantee that they send an email and often talk about their high delivery rates, but that actually includes delivering an email into a junk folder. In order to actually see your inbox deliverability, you have to utilize a third-party platform like
We recently got ourselves in a bit of trouble with our email provider when we reintroduced some old email addresses to our account. A ton of them bounced, we got some SPAM complaints and someone was so angry that they contacted our provider personally to complain. We wound up removing said email addresses from the account in accordance with a request from our email provider. The statistics in this infographic from Sample E-mails points directly
When I read the recent story about an IT group in the UK that banned email, I had to stop and think about my own activity on a daily basis and how much email robs me of a productive day. I posed the question to our readers via a Zoomerang poll and very few thought that email would die any time soon. The problem, in my opinion, isn’t email. When email is utilized effectively, it’s
There’s a dirty secret in the Email Industry. It’s the elephant in the room that no one talks about. No one can talk about it for fear of retribution by the very people who are supposed to be policing our Inbox. SPAM HAS NOTHING TO DO WITH PERMISSION That’s right. You heard it right here. I’ll repeat it… SPAM HAS NOTHING TO DO WITH PERMISSION One more time… SPAM HAS NOTHING TO DO WITH PERMISSION
Perhaps because it’s still one of the largest ISP and most finicky about emails, AOL really does have a fantastic Postmaster service online. I had to contact them when a client reported that they were having issues with email getting through to AOL email addresses. Sure enough, we found out that the IP addresses of our application were being blocked. That sounds somewhat terrible, as though we were a spammer or something… but we aren’t.