E-commerce and Retail

Window Wars… Location, Location, Location

Location plays a crucial role in the success of retail businesses. Factors like foot traffic, visibility, accessibility, and demographics can greatly influence a store’s performance. Here are some key points and statistics on the impact of location and the role of windows and showcasing in retail:

  1. Foot traffic: Stores in high-traffic areas, such as busy streets, shopping centers, or tourist destinations, can benefit from increased exposure and potential customers.
  2. Visibility: Prominent store locations with eye-catching storefronts and signage can attract more customers. A study by the Journal of Retailing and Consumer Services found that window displays can increase sales by up to 30%.
  3. Accessibility: Stores easily accessible by various modes of transportation (e.g., car, public transit, or foot) can attract a wider customer base. A survey by the National Retail Federation found that 79% of consumers consider a convenient location as a key factor in choosing where to shop.
  4. Demographics: Retailers should consider the area’s demographics when choosing a location. Stores should cater to the needs and preferences of the local population. A report by Deloitte found that 41% of consumers prefer to shop at stores that align with their values and lifestyles.
  5. Window displays: Effective window displays can entice passersby to enter the store and make a purchase. According to a study by the Journal of Retailing, well-designed window displays can increase store entry by up to 50%.
  6. Showcasing: In-store product showcasing and visual merchandising can influence customer behavior and encourage sales. A study by the Journal of Retailing found that effective product displays can increase sales by up to 25%.

By understanding the impact of location and effectively leveraging windows and showcasing, retailers can improve their chances of success and drive sales.

Example of Retailers and Location Marketing Strategies

Value City - Old Style

This is a picture of a Value City on US31 South close to where I live in Greenwood. Notice the drab digs… no windows, terrible color, all concrete brick… not very appealing.

Ashleys Furniture

Ashley’s Furniture moved in across the street. It’s a very nice location that used to be a sports store. Ashley’s has great prices, and the store is simply amazing.

New building blocking the view

So, what is Value City to do? Well, they started by cutting out a corner of the store and redesigning it with spacious windows so customers could see what was inside.

Value City windows facing Ashleys

And then they make sure that some of those windows face Ashley’s:

Value City Modifications

But the piece de resistance? Oui. They sold a plot of land in the parking lot, where a new building was built, blocking the view of Ashley’s from the main highway.

Wow. Now that’s a retail war! Retail marketers aren’t kidding when they said Location, Location, Location!. By the way, I think Ashley’s may have rubbed it in a little with that huge #1 sign. 🙂

Tips For Retailers on Locations

  1. Conduct thorough research on potential store locations, considering factors like foot traffic, competition, and target audience.
  2. Create engaging and eye-catching window displays that reflect your brand and showcase your products effectively.
  3. Ensure your store layout and visual merchandising strategies are optimized to guide customers through the shopping experience and encourage purchases.
  4. Regularly update window displays and in-store showcasing to keep the shopping experience fresh and engaging for customers.
  5. Monitor sales performance and customer feedback to continually refine your location and showcasing strategies.

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Douglas Karr

Douglas Karr is CMO of OpenINSIGHTS and the founder of the Martech Zone. Douglas has helped dozens of successful MarTech startups, has assisted in the due diligence of over $5 bil in Martech acquisitions and investments, and continues to assist companies in implementing and automating their sales and marketing strategies. Douglas is an internationally recognized digital transformation and MarTech expert and speaker. Douglas is also a published author of a Dummie's guide and a business leadership book.

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