Acronyms

Sales, Marketing, and Technology Acronyms and Abbreviations. Jump to acronyms beginning with the number or letter:

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  • CAPTCHA: Completely Automated Public Turing test to tell Computers and Humans Apart

    CAPTCHA

    A test to tell Computers and Humans Apart. It is a challenge-response test used in computing to determine whether the user is human. CAPTCHAs are designed to prevent automated software…

  • CASL

    CASL, or Canada’s Anti-Spam Legislation, is a law that was introduced in 2014 to reduce the amount of spam and unwanted electronic messages sent to Canadians. The legislation applies to…

  • CASS: Coding Accuracy Support System

    CASS

    A certification program developed by the United States Postal Service (USPS) to ensure the accuracy and standardization of addresses in mailing databases. Its primary goal is to improve deliverability, reduce…

  • CAT: Computer-Assisted Translation

    CAT

    A term used to describe software tools that help translators and language professionals work more efficiently and accurately. CAT tools typically include features such as translation memory, terminology management, and…

  • CAT: Computer-Adaptive Test

    CAT

    A Computer-Adaptive Test is an assessment that uses computer technology to adapt the difficulty level of the questions presented to the test-taker based on their previous responses. This adaptive process…

  • CBDC: Central Bank Digital Currency

    CBDC

    CBDCs are digital versions of a country’s official currency issued and regulated by the national central bank. This makes them fundamentally different from both traditional physical currency and decentralized cryptocurrencies.…

  • CBT: Cognitive-Behavioral Therapy

    CBT

    A structured, time-limited, and evidence-based form of psychotherapy that focuses on identifying and modifying dysfunctional thought patterns, emotions, and behaviors. It is widely used to treat various mental health conditions,…

  • CC

    The term carbon copy originated from the practice of using carbon paper to make a duplicate copy of a document while it was being typed or written. This was commonly…

  • CCaaS: Contact Center as a Service

    CCaaS

    A cloud-based customer service solution that provides businesses with the tools and infrastructure needed to manage customer interactions, such as phone calls, emails, chat messages, and social media inquiries. CCaaS…

  • CCE: Conversational Customer Experience

    CCE

    Refers to the creation of personalized and engaging interactions between businesses and their customers through conversational interfaces, such as chatbots, messaging apps, voice assistants, and other AI-driven communication tools. This…

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