Martech Zone
Martech Zone provides daily articles for business, sales, and marketing professionals to research technology, discover new sales and marketing tools, and learn how to leverage platforms to drive greater business results.
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Remote: Simplify Payroll for Global Marketing, Technology, and Development Teams
In our global economy, marketing, development, and tech teams aren’t bound by borders—and neither is talent. But as you scale your business with specialists from Europe to Asia to Latin America, managing payroll across time zones, currencies, and legal systems…
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Product Marketing: Unboxing Is The Overlooked Touchpoint That Can Transform Customer Loyalty
Some of you may roll your eyes at this, but the first time I saw impressive product packaging was when a good friend bought an Apple TV for me. It was the first Apple device I ever received, and the…
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Tablets Are Making A Triumphant Return, Fueled by Power, Affordability, and New Use Cases for 2025
After a slump, the global tablet market staged a remarkable comeback last year, driven by advancements in performance, falling costs, and evolving consumer and professional use cases. According to data from Canalys , global tablet shipments surged by 9.2% year…
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The Best Portable Tripods for Travel, Vlogging, and Versatile Shooting Needs for 2025
Traveling with camera gear is always a balance between capability and convenience. A tripod can be the difference between a blurry photo and a professional-looking shot, but not all tripods are created equal, especially when you’re on the move. A…
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The SEO Iceberg: Hidden Factors That Are Sinking Your Organic Rankings
When it comes to SEO , most folks focus on the shiny stuff above the waterline: keywords, site speed, backlinks, and content quality. The usual ranking factor suspects. It’s like watching the Titanic steam full-speed ahead, confidently dodging obvious icebergs—but…
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B2B Lead Scoring: From Rules-Based Models to Predictive Intelligence
In B2B marketing and sales, not all leads are created equal, and treating them as such wastes time and resources. That’s where lead scoring comes in. Lead scoring is a methodology for ranking prospects based on their potential value to…
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How to Migrate from Intercom to Zendesk: A Step-by-Step Guide
Migrating your help desk platform from Intercom to Zendesk can seem daunting, but with proper planning and execution, it can be a smooth transition. Zendesk offers robust features that enhance customer service management, and moving to this platform can improve…
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Optimize Your Business with Live Chat Support in 2025
Live chat support services give your customers instant help on your website. In this article, learn about their benefits, how they work, and best practices to boost customer satisfaction and efficiency. Key Takeaways Understanding Live Chat Support Services Live Chat…
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Training an AI Model? Wait… What Does That Actually Mean?
Artificial Intelligence ( AI ) is in everything today—writing emails, helping customer service agents, recommending products, even generating content that feels human. But beneath the buzz, surprisingly few people truly understand what’s happening behind the curtain. Everywhere you turn, you…
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Redefining Customer Experience: The Role of AI at the Frontline and the Power of CDPs
Integrating Generative AI ( GenAI ) into customer-facing roles is revolutionizing the landscape of customer service. From online chatbots and interactive voice response ( IVR ) systems to fast-food drive-thrus, Gen AI-enabled systems are enhancing how businesses interact with their…
