Douglas Karr's Articles on Martech Zone
- Email Marketing & Automation
ToutApp: Sales Tracking, Templates and Analytics
For the large sales organization, outbound sales representatives have the unenviable position of having to communicate with piles of leads sometimes to connect with those one or two prospects that will convert. New marketing automation systems such as our sponsor Right On Interactive manage lead scoring and nurturing communications for the masses, but the sales staff still needs to produce…
- Mobile Marketing, Messaging, and Apps
Starbucks: Designing The Perfect Mobile App
On my next radio show, I’ll be discussing the Starbucks Mobile application which garnered the 2012 Mobile Marketer of the Year Award. In my opinion, it’s truly a great mobile application that bridges the marketing gap between online and in-store purchasing. Features that make the app so successful Usability – the application has a primary navigation bar across the bottom…
- Email Marketing & Automation
Filter Out Your Social Noise with Cloze
If your inbox is as terrifying as mine, you find that key messages simply seem to fade away as the onslaught of new messages hit. I have come to terms with the fact that my social and email network has become unmanageable and I look forward to great tools that help me to filter and identify the connections that are…
- Marketing Infographics
Advertiser’s Guide to Mobile
Last week I spent some time with my parents and was pretty shocked when they showed me they both traded in their mobile phones for iPhones. While they were both fairly frustrated with learning how to use them, they told me that it was actually less expensive for the iPhone 4 than a typical mobile phone. Of course, the inside…
- Social Media & Influencer Marketing
We Should Stop Saying Influential When We Mean Popular
I saw it again today… another Influencer List. I couldn’t get through the entire list, though, because I was too busy raking my nails down my face and pulling my hair out. It wasn’t an influencer list at all, it was just another popularity list. To be certain that we all understand the difference, let’s go ahead and define the…
- E-commerce and Retail
Design Effective E-commerce Product Pages
There are millions of e-commerce sites out there and, thankfully, developers, designers and consultants who work on e-commerce sites have tested practically every iteration of product page to maximize conversions. Invesp has published some fairly startling statistics when it comes to e-commerce sites: The average abandonment rate of shopping cart is 65.23% The average conversion rate of E-commerce store is…
- Content Marketing
Give Your Website a Trust Audit
Several times a week I happen across a company’s website only to question whether or not they are really in business, actually doing any business, or are trustworthy enough to engage with. Companies invest in a web presence and don’t even realize that the site they have may be an indicator that they are not trustworthy. Trust is a huge…
- Marketing Infographics
Customer Service in Social Media
In our social media engagements, our first priority with companies we work with is to ensure their business is fully prepared for engaging prospects and customers online. While the companies may see social media as a potential marketing opportunity, they don’t realize that people online don’t care what their purpose is… they only care that there’s an opportunity to speak…
- Analytics & Testing
SourceTrack: Dynamic Call Tracking for Your Enterprise
We work with many large companies and a continued challenge is always how to track how leads are getting to their business. While businesses and consumers research and find many companies online, they still pick up the phone when they wish to do business. [youtube http://www.youtube.com/watch?v=tM4lMJ02YtA?rel=0&w=640&h=360] Call Tracking has been around for quite a while, but for businesses with thousands…
- Content Marketing
Plan, Share, Collaborate and Distribute Creative Work
We’ve written about Digital Asset Management in the past. Widen, a Digital Asset Management company, has now partnered with ConceptShare. The pairing of these platforms allows you to plan, share, collaborate and distribute your creative work. This is a great pairing… enabling workflow processing around any digital asset – especially high-bandwidth, large video file distribution. ConceptShare is a Creative Operations…
