Douglas Karr's Articles on Martech Zone
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Dyspatch: The Leading Open-Source Library for Free Mobile-Responsive HTML Email Templates
Anyone who has built a responsive HTML email knows the struggle: what renders beautifully in one client can break spectacularly in another. Outlook introduces unexpected gaps, Gmail strips styles, iOS Mail scales unpredictably, and modern CSS support is practically nonexistent.…
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How to Choose a WordPress Theme Built for Speed and Core Web Vitals Performance
Selecting a WordPress theme today is far more than a design decision. It is a performance decision that directly affects your visibility, conversions, user satisfaction, and long-term maintenance costs. With Google’s Core Web Vitals (CWV) placing real-world experience at the…
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From Chatbot to AI Agent: The Evolution of Intelligent Customer Support
The chatbot vs AI agent debate isn't just semantic hairsplitting. Early chatbots operated on scripted responses and decision trees: paths that frustrated users the moment their question veered off-script. Anyone who's typed speak to a human into a chat window…
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From Clicks to Cash: Why Your Payment Gateway Belongs in the B2B MarTech Stack
Marketing teams spend months fine-tuning campaigns, building nurture sequences, and aligning messaging with sales. Dashboards look healthy: CTR is up, demo requests are growing, lead scores are trending in the right direction. But when finance closes the month, the revenue…
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Best Platforms to Build AI Agents
The artificial intelligence landscape has evolved dramatically, with AI agents becoming essential tools for businesses seeking automation, efficiency, and intelligent decision-making. As organizations increasingly recognize the transformative potential of agentic AI, the demand for robust development platforms has surged. This…




