Contentsquare: Unlock Customer Experience Wins with Agentic AI-Powered Insight
Your customers expect more than just functionality—they expect fluid, frictionless digital journeys that feel personalized and intuitive. But when journeys break down, the consequences are immediate: disengagement, abandonment, and churn. And with data scattered across platforms, understanding what’s really happening can feel impossible.
Contentsquare
Contentsquare eliminates that complexity with a unified, AI-powered digital experience platform that gives marketers, product teams, and UX designers actionable insight into every user interaction across websites and apps—no tagging required.
Contentsquare stands apart by offering visual, AI-driven insights into your entire user journey—enabling teams to proactively address friction, optimize performance, and deliver experiences that convert. By eliminating manual tagging and stitching together fragmented data, Contentsquare empowers teams to focus on what matters: improving engagement, boosting retention, and driving conversions.
Whether you’re optimizing a product page, fixing a broken checkout flow, or identifying drop-off points in your app funnel, Contentsquare delivers the clarity and confidence you need to act—instantly.
Key Platform Features
Here’s a look at the core features that power the Contentsquare experience:
- AI Alerts: Automatically detect friction points or anomalies before users complain, so you can act before problems escalate.
- Experience Analytics: Visualize every customer interaction—from taps to scrolls to hesitations—on every page and screen, to see what’s working and what isn’t.
- Experience Monitoring: Identify performance issues like slow page loads or broken buttons in real time and prioritize fixes based on business impact.
- Integrations: Sync with over 100 tools, including your CDP, CMS, A/B testing, and analytics platforms, for a connected experience stack.
- Mobile App Analytics: See how users navigate your mobile app with instant insights—no need to implement tagging or define events in advance.
- Product Analytics: Uncover drop-off points, rage clicks, and underperforming features to improve your product’s usability and stickiness.
- Sense (AI Agent): Ask questions in plain language and get instant, context-aware answers. Sense identifies what’s happening, explains why, and even recommends what to do next.
- Session Replays: Watch real user sessions to understand behavior, uncover frustration, and validate hypotheses.
- Voice of Customer (VoC): Collect and analyze user feedback to complement behavioral data with direct customer sentiment.
From enterprise giants like Visa, Samsung, and Toyota to digital-first brands like Rhone and EasyJet, over 1.3 million digital properties rely on Contentsquare to optimize experiences at scale.
Contentsquare doesn’t just analyze experience—it transforms it into performance:
+742% engagement increase on campaign banners for John Lewis
+972% YoY sales growth for Rhone
+327.8% revenue uplift for a key customer journey at EasyJet
+15% QA score improvement at Admiral
These aren’t vanity metrics—they’re proof that insight-driven optimization directly impacts the bottom line.
How To Get Started With Contentsquare
Getting started is simple. You can launch Contentsquare with a free plan that includes session replays, heatmaps, and feedback tools. As your needs evolve, advanced features like zoning analysis, frustration scoring, and AI-powered recommendations can be added. Whether you’re a digital team of 5 or 500, Contentsquare scales with you.
We’ve entered the agentic era of analytics—a new chapter where intelligent agents don’t just surface data, they act on it.
Jonathan Cherki, CEO of Contentsquare
Contentsquare’s newest innovation, Sense, shifts analytics from reactive to proactive. Instead of running queries and digging through dashboards, Sense monitors customer behavior in real time, surfaces the most critical issues, and recommends your next move. Executives can get instant answers, product teams gain predictive clarity, and marketers move faster with confidence.
If you’re ready to replace guesswork with clarity and fragmented insights with intelligent automation, Contentsquare is your growth catalyst.
Get insights that transform your digital experience.
Start with Contentsquare or Book a Demo Today!
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