CRM and Data Platforms

Customer relationship management, customer data platforms, and data products, solutions, tools, services, strategies, and best practices for businesses from the authors of Martech Zone. Including cleansing, extracting, transforming, loading, and analyzing customer sales and marketing data, including

  • What Is A Digital Marketing Strategy?

    What Is A Digital Marketing Strategy?

    A digital marketing strategy is a comprehensive plan to achieve specific marketing goals and objectives using various online channels, mediums, and technologies. It involves identifying target audiences, setting marketing objectives, and leveraging digital platforms and tools to engage, convert, upsell, and retain customers. A well-designed digital marketing strategy can help businesses build brand awareness, generate leads, increase sales, and improve…

  • Check Password Strength with JavaScript and Regular Expressions

    Check Password Strength with JavaScript or jQuery and Regular Expressions (With Server-Side Examples, Too!)

    I was doing some research on finding a good example of a Password Strength checker that uses JavaScript and Regular Expressions (Regex). In the application at my work, we do a post back to verify the password strength and it’s quite inconvenient for our users. What is Regex? A regular expression is a sequence of characters that define a search…

  • How AI is transforming the fashion industry and e-commerce

    11 Ways Artificial Intelligence Is Transforming Fashion E-commerce

    Over the last couple of years, we’ve been working with several fashion e-commerce clients to help them digitally transform. One area that we’ve been researching and exploring is how artificial intelligence (AI) can be deployed as a tool to help them with internal automation as well as to transform customer experiences. There are simple things we’re doing today from a…

  • How AI Can Improve Customer Experience for Brands

    How AI Can Improve Customer-Brand Relationships

    As a design strategist and user experience (UX) researcher working in tech, I’m always trying to learn from people to design the most engaging digital experiences. I want to understand how they think, feel, act, and, most importantly, why they do so in a certain way to come up with the most interesting concepts. To keep innovation happening, and our…

  • Cognito Forms: Secure Online Form Builder

    Cognito Forms: Securely Collect Data, Accept Payments, and Create Workflows to Automate Your Business

    Cognito Forms’ platform is designed to be intuitive and user-friendly, with drag-and-drop functionality and real-time previews that make it easy to create professional-looking forms. But it’s not just our platform that makes us stand out – it’s the level of customization and flexibility we offer our customers. We believe that our commitment to data security and compliance is another reason…

  • How To Set Up Google Workspace Appointment Scheduling

    How to Set Up Appointment Scheduling With Your Google Workspace Account

    One of the slippery slopes of running a business is periodically reviewing all of your software to ensure you’re not paying for duplicate services. Google Workspace now offers appointment scheduling so we no longer need to pay for Calendly. While we really liked Calendly, it’s just a matter of not wasting money when we can get the same functionality with…

  • How to Create A Marketing Budget (Line Items and Checklist)

    How To Create A Marketing Budget: Methods, Line Items, Averages, and Considerations

    We recently had a newly launched company that asked us to provide a statement of work (SOW) that incorporated building and executing a strategy for high growth. We did quite a bit of analysis on their system, their competition, and their pricing, in order to set some expectations for their marketing budget and its allocation. After preliminary research, we brought…

  • Stop WordPress Form Spam With Formidable Forms Conditional Logic for Submit Button

    Formidable: Disable Form Submissions From Human Form Spammers On Your WordPress Site

    By far, one of the best decisions I made was to include an hCaptcha on my forms and to purchase the paid version of CleanTalk to end the automated form spam bots. It’s worked. On a daily basis, the plugin blocks over 20 to 30 form bot submissions. But that doesn’t mean that all spam has been halted, though. On…

  • How to increase survey participation

    20 Tips To Increase Your Customer Survey Response Rate And Ensure Quantifiable, Actionable Results

    Customer surveys can give you an idea of who your clients and prospects are. This can help you adapt, and adjust your brand image, and it can also aid you in making predictions about their future wants and needs. Conducting surveys as often as you can is a good way to stay ahead of the curve when it comes to…

  • PR Software with Journalist, Media, and Influencer Databases to Find and Pitch

    Media Relations Platforms To Find And Pitch Journalists and Influencers

    When we’re working with companies to assist in increasing their visibility online for building awareness and acquiring new customers, there are three general strategies that we recommend: Public Relations – pitching media outlets that already have a relationship with your target audience, whether it’s a traditional journalist and media outlet, or a publication (like Martech Zone) with an influencer operating…