This is the most popular content on Martech Zone.
Martech Zone’s Most Popular Articles
-
What’s a Facebook Friend Really Worth?
Facebook’s IPO has come and gone already and there’s no shortage of opinions floating around the blogosphere as to whether or not it was successful and what the future may hold for Facebook’s users. No matter your thoughts the fact remains Facebook raised $16 billion in an afternoon after raising their target price twice and had the 3rd largest IPO…
-
The Blurry Lines of Marketing Return on Investment
Yesterday, I did a session at Social Media Marketing World called How to Shift From Growing Followers to Producing Results With Social Media. I’m often a contrarian to the advice that’s continually pushed in this industry… even leaning a bit on the controversial. The genuine premise is that businesses continue to look for fan and follower growth in social media…
-
A Successful B2B Content Marketing Strategy Requires Authority
Marketers are often struggling just to keep up with the needs of their content and email marketing programs. More often than not, our clients’ strategies are built around their internal processes. News, product releases, service updates or even just weekly schedules dictate the content that’s published. The problem, of course, is that your business’ marketing plan doesn’t follow the routine…
-
5 Lessons Learned From Over 30 Million One-to-One Customer Interactions in 2021
In 2015, my co-founder and I set out to change the way marketers build relationships with their customers. Why? The relationship between customers and digital media had fundamentally changed, but marketing hadn’t evolved with it. I saw that there was a big signal-to-noise problem, and unless brands were being hyper-relevant, they couldn’t get their marketing signal strong enough to be…
-
The Evolution of Tech: Key Innovations to Watch in 2025
By 2025, you’ll see transformative tech reshaping industries, with AI enhancing productivity and innovation. Quantum computing is poised to revolutionize fields such as cryptography and drug discovery, while 33% of tech organizations are already diving into quantum initiatives. 5G’s global reach will support 32 billion IoT devices, driving data-driven opportunities. This connectivity extends to advancements in streaming services like IPTV Canada, offering seamless, high-quality…
-
We Should Stop Saying Influential When We Mean Popular
I saw it again today… another Influencer List. I couldn’t get through the entire list, though, because I was too busy raking my nails down my face and pulling my hair out. It wasn’t an influencer list at all, it was just another popularity list. To be certain that we all understand the difference, let’s go ahead and define the…
-
Self-Service and Search Engines
One means of improving customer retention and overall customer satisfaction is to produce content that helps customers help themselves. Not only are there improvements to customer satisfaction, there’s a direct cost-savings associated with customers not tying up your customer services lines. Publishing your knowledge base, frequently-asked questions, snippets and examples where search engines can find them makes this possible –…
-
Does Your Marketing Content Encourage or Discourage Your Ideal Customers?
Companies often walk a fine line between offering too little information and overwhelming prospective buyers with too much. The question is not simply whether your website or collateral is informative; it’s whether it helps buyers take the next step in their journey without disqualifying you prematurely. I’ve seen this challenge play out countless times in the SaaS industry. Founders are…
-
Pictogrammers: The Ultimate Resource for Open-Source Iconography
Icons are the visual shorthand of our digital world. Whether you’re crafting a website, designing a presentation, or building a mobile app, iconography plays a pivotal role in communicating ideas quickly and effectively. A well-designed icon can transcend language barriers, enhance usability, and make complex information digestible in seconds. As our digital interactions evolve, the demand for accessible, high-quality icons…
-
AfterSell: Unlock Post-Purchase Upsell Revenue on Shopify That You’re Missing
Making a sale isn’t the finish line — it’s the starting line for your next opportunity. Psychologically, once customers have decided to purchase, their resistance to spending lowers dramatically. This is called the commitment-consistency principle — people naturally want to stay consistent with a decision they’ve already made. Combine that with the dopamine rush of making a purchase and the…
