This is the most popular content on Martech Zone.
Martech Zone’s Most Popular Articles
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How Do Sales and Marketing Departments Benefit From Call Center Analytics?
Call center analytics refers to the process of analyzing data and metrics gathered from call center operations to gain insights and make data-driven decisions. It involves collecting and analyzing various types of data, such as call volumes, call durations, wait times, customer interactions, agent performance, customer satisfaction scores, and more. These...
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5 Reasons Why Your Business Needs A Video Marketing Strategy
This month I've been taking some time to both clean-up my YouTube channels as well as getting serious about producing more videos to accompany my articles. There's no doubt as to the power of videos - both live and recorded - on engaging prospects and customers. ...
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Hotjar: The Behavior Analytics Platform for Improving User Experience and Conversion Optimization
Building a website that performs at its best can feel like trying to solve a puzzle in the dark. While analytics tools show you numbers, they rarely provide the why behind user behavior. This leaves businesses guessing how to improve user experiences ( UX ), boost conversions, or address pain points. Understanding...
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EyeQuant: Revolutionizing Visual User Experience Design with AI and Neuroscience
The challenge of immediately capturing a user's attention is paramount. Traditional methodologies like click-tracking have provided insights into user behavior but often fail to capture the critical initial moments of user interaction. These methods typically require extensive research and testing, making them both time-consuming and costly. Eyequant ...









