This is the most popular content on Martech Zone.
Martech Zone’s Most Popular Articles
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Social Media & Influencer Marketing
How A Lack of Social Media Responsiveness is Destroying Your Customer Retention (and Acquisition)
We’ve written about the incredible growth of social media as a resource for consumers to handle customer service issues and that it’s become an expectation, not an option. Businesses are witnessing a seismic shift in customer service dynamics, with social media becoming the dominant platform for consumer-brand interactions. What’s disconcerting is that many of them are still ignoring the repercussions.…
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Mobile Marketing, Messaging, and Apps
Liftoff: Transform Your Mobile App’s Market Presence, App User Acquisition and Monetization
Marketing a mobile app and expanding your user base through in-app advertising can be a complex challenge. The key to success isn’t just accumulating a vast number of installs but acquiring users who will actively engage with your app. Liftoff Liftoff is the platform for the programmatic acquisition and re-engagement of mobile app users. It serves as a comprehensive solution…
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Sales Enablement, Automation, and Performance
Freshchat: Boost Your Sales with Real-Time and AI-Powered Visitor Conversations via Chat
Businesses face the challenge of meaningfully engaging potential customers. Prospects expect fast responses, personalized interactions, and seamless experiences across the platforms they already use. The need for real-time, conversational engagement has never been more critical for converting leads into loyal customers. Relying on outdated sales tactics such as phone or email can often result in missed opportunities and lower engagement…
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Customer Data Platforms
7 Reasons Why Lead Forms are Dead
Both digital retailers and brick-and-mortar stores are always on the hunt for new and innovative ways to capture more leads and convert them into paying customers. To say this is a big challenge would be an outrageous understatement, as the advent of the internet has made competition fiercer for every industry imaginable. Throughout the years, retailers would place Contact Us…
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Social Media & Influencer Marketing
Why Snapchat is Revolutionizing Digital Marketing
The numbers are impressive. #Snapchat boasts over 100 million daily active users and over 10 billion daily video views, per internal data. The social network is becoming a key player in the future of digital marketing. Since its launch in 2011 this ephemeral network has grown rapidly, especially among the digital native generation of mobile-only users. It is an in-your-face, intimate…
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E-commerce and Retail
ManyChat: Harness the Power of Chat Marketing with this Centralized SMS and DM Platform (Facebook, Instagram, WhatsApp)
Businesses continually seek innovative ways to engage with their customers and drive sales. One such innovation is Chat Marketing, a strategy that leverages centralized chat platforms to monitor, aggregate, and respond effectively to prospective and current customers. What is Chat Marketing? Chat Marketing is a dynamic approach that utilizes messaging apps and chatbots to interact with customers in real-time. It…
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Content Marketing
Ceros: Empowering Brands to Tell Compelling Stories Through Interactive Design
Brands face the constant challenge of capturing and maintaining audience attention. Traditional static content often falls short in engaging increasingly sophisticated consumers who crave immersive, interactive experiences. The key to standing out in a crowded digital space lies in creating compelling, dynamic content that tells a brand’s story and invites the audience to become part of that narrative. Ceros Ceros…
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E-commerce and Retail
Fomo: Enhancing Your Online Store’s Trust and Conversion Rates with Social Proof
E-commerce businesses face the constant challenge of capturing and maintaining the attention of potential customers. With the vast ocean of options available, standing out and building trust with your audience has never been more crucial. Companies are looking for innovative ways to engage visitors and convert them into loyal customers while fostering an environment of authenticity and reliability. Watching potential…
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Content Marketing
Why Are Brands Still Blogging? Features, Platforms, and Benefits
It’s hard to believe it’s been over a decade since I wrote Corporate Blogging for Dummies! In that time, I’ve seen a transformation where blogs have become a feature of virtually every content or e-commerce platform. Blogging is still critical as companies require a simple process for quickly publishing articles, news, and building their content library. Blogging Continues To Dominate…
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Social Media & Influencer Marketing
What Makes Consumers Want to Follow a Brand on Social Media in 2024?
Social media has become more than a platform for social interaction; it’s become a dynamic hub for brands to engage with prospects and customers. The reason behind this transformation is deeply rooted in the behavior and preferences of consumers. Understanding why individuals follow brands on social media can offer valuable insights into crafting strategies that resonate with target audiences. The…