Social Media: SAP Global Survey (Part II)

The story behind how I gained interest in Social Media was fairly detailed – a combinations of where I worked, what I did for a living and the influential people in my life. So complex, in fact, that I wrote an entire post on How I got interested in Social Media. Shel passed on additional questions that are just as important, so I want to answer those ones in this follow up.
2. What social media tools do you use?
Primarily, I use WordPress, Del.icio.us, Linkedin, Plaxo, and Jaiku. I also use Facebook, MySpace, Ryze, Twitter and Pownce. Regionally, I also use IndyMojo and, of course, MyColts.net.
3. How has social media change your business and/or your life?
I see quite a few articles on how Social Media is wasting our time. These articles are so narrow in their view of networking and how much it enables us to become more productive. Business is primarily done through relationships… Social media allows us to connect with people easier than we ever have in the past.
Today I was looking for a more affordable outbound fax service for my company. I searched Del.icio.us and found JBlast. Next, I’m looking for a regional resource for dropping phone lines in our new office space – I will post it as a question on LinkedIn. The alternative is to take time searching the net, calling local businesses, etc. We waste so much time without the right connections! Remember the days when we couldn’t search for things on the Internet? I do! It was excruciating.
As for my life, it’s had an incredible effect. I found my most recent job through my blog and networking with local professionals on Social Media, I speak in regional conferences on the topic and I’m trying to pry myself from work long enough to really help out some regional non-profits.
4. Tell me about social media and the Indianapolis Colts. Do you really feel that social media will help them win a Superbowl?
B2C side of the business. Food lovers are already doing their own part. Check out All Recipes, a social network for everyday folks. And folks have posted and asked why there isn’t a Restaurant social network out there.
6. You seem to have become a Heartlands voice for social media. Can you tell me how people and businesses are using it in general terms? What tools are they using?
The Heartland is an amazing place with great, hard-working people. Technology is always viewed as a tool but not always the solution here. Development companies here in Indianapolis build a lot of tools… the developers build some hardcore applications that are a backbone of several industries. Where silicon valley is always looking for the ‘next idea’, people here are concerned with making existing businesses work.
As a result, Social Media is still in its infancy. Adults tend to look at these tools as toys. I have friends that still won’t IM me because that’s the kind of stuff their kids do. Our Civic and Commerce industries are quite behind in any technology, albeit Social Media. Our Universities are the best in the country but we lose our Graduates to other states because our business community won’t open its eyes to things like Social Media as a viable business solution.
We will change, and there are some folks here in the community that will drive that change. I’m not sure that I’m the voice, but I sure will continue to try. There’s no reason why we shouldn’t be competing with Seattle and San Jose given the fantastic schools and incredible cost of living we have here!
7. Let’s talk about business in general. Are businesses small or large, using social media in the Midwest? To what extent?
I Choose Indy!, a site where regional citizens and leaders can write, in their own words, about why they love central Indiana. Access to the site is open and has never been abused. The stories are fantastic – and they really point to what’s so fantastic about Indy. We wish we could spend much more time on the site – but it’s neat to see folks randomly post from time to time. It’s very Indiana!
Aside from The indianapolis Colts, the regional newspaper is beginning to see the value in Social Media as well. Check out IndyMoms, a fantastic site that the regional Newspaper runs that thrives on user generated content. I wish some other media outlets would catch on! We’ve got a great alternative newspaper here in town and a couple fantastic business outlets (broadcast and print). I believe they can significantly improve their penetration through Social Media.
NOTE: I’ll try to follow up on the last few questions tomorrow night!