CRM

Articles Tagged CRM:

  • E-commerce Shopping Behavior and Technologies Driving Results

    10 Unique Shopping Behaviors Where Retail Technology is Driving Conversions, Order Value, and Profitability

    As an online store owner, understanding the unique activities that set e-commerce apart from general internet browsing is crucial for optimizing your platform and boosting your bottom line. While search, filtering, and personalization are indeed fundamental, several other distinctive behaviors characterize the e-commerce user experience. Table of ContentsVirtual Try-Ons and Product VisualizationSocial Shopping and User-Generated ContentDynamic Pricing and Flash SalesCross-Channel…

  • What is Marketing Operations? Evolution and AI

    MOps Mastery: The Strategic Evolution of Marketing Operations in the AI Era

    Marketing Operations (MOps) has emerged as a crucial function that drives efficiency, effectiveness, and measurability in marketing initiatives. As businesses strive to navigate the complexities of modern marketing, MOps serves as the backbone that aligns strategy with execution, technology with talent, and data with decisions. Table of ContentsUnderstanding Marketing OperationsWhen to Invest in Marketing OperationsAnatomy of a Marketing Operations TeamKey…

  • marketing challenges in downturn

    The Hidden Value of Marketing: Navigating Challenges and Proving Worth in a Complex Landscape

    Marketing departments are finding themselves in a precarious position. Despite their critical role in driving sales and brand awareness, marketing teams are frequently undervalued and misunderstood. This misconception can lead to budget cuts, unrealistic expectations, and unfair judgments about the effort and expertise required to execute effective marketing strategies. The Evolving Marketing Landscape The marketing landscape has undergone a seismic…

  • Marketing Momentum vs. Sales (Fishing Analogy)

    Why Marketing Momentum Matters (Especially If You’re Sales-Driven)

    As a Fractional CMO, I get to work with a wide range of companies—some with massive brand strategies unfolding over years, and others who are just a few weeks into a campaign and already asking, Why isn’t the phone ringing? That contrast isn’t surprising. What’s always surprising, though, is how many companies still expect instant results from marketing, as if…

  • sales productivity tools

    Top 7 Sales Productivity Tools to Increase Sales

    Productivity is not just a buzzword in sales; it’s a game-changer, especially in today’s fiercely competitive landscape. Equipping your sales team with the right tools can revolutionize your sales process. These tools can enhance communication, streamline data analysis, and organize your sales funnels, making your team more efficient and effective. Table of ContentsWhat Are Sales Productivity Tools?Best Sales Productivity ToolsSnov.ioCloseSalesforceHubSpotZoomMiroFathomThe…

  • customer service infographic

    Customer Service in 2024: Challenges, Statistics, Technologies, and Transformations

    Is there anything more ludicrous than contacting customer support and the pre-recorded message plays: Your call is important to us… Really? Why didn’t you answer my call then? As we approach 2024, customer service continues to be a critical differentiator for businesses across industries. However, the landscape has evolved significantly, driven by technological advancements and changing consumer expectations. This article…

  • marketing segmentation examples challenges opportunities

    Marketing Segmentation Strategies, Challenges, Opportunities, and Over 60 Examples

    Marketing segmentation is a crucial strategy that allows businesses to divide their target market into distinct groups with similar characteristics, needs, or behaviors. This approach enables companies to tailor their marketing efforts, products, and services to specific segments, resulting in more effective and efficient marketing campaigns. This article will explore various segmentation strategies, discuss challenges and opportunities, and provide over…

  • salesrabbit all in one field sales platform

    SalesRabbit: The Ultimate All-In-One Platform for Streamlining Your Field Sales Process

    Field sales, also known as outside sales, is a dynamic and essential component of many businesses’ revenue generation strategies. It involves sales representatives venturing out of the office to meet potential customers, whether at their homes, businesses, or other locations. This personal approach allows building solid relationships, demonstrating products in real-world settings, and directly addressing customer needs. Field service technology…

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