Salesforce

Articles Tagged salesforce:

  • DESelect Marketing Data Enablement for Salesforce AppExchange

    DESelect: Marketing Data Enablement Solutions for Salesforce AppExchange

    It is important for marketers to establish 1:1 journeys with customers at scale, quickly, and efficiently. One of the most used marketing platforms used for this purpose is the Salesforce Marketing Cloud (SFMC). SFMC offers a wide range of possibilities and combines that multifunctionality with unprecedented opportunities for marketers to connect with customers across different stages of their customer journey.…

  • Conversational Intelligence for Sales Reps

    Gong: Conversation Intelligence Platform for Sales Teams

    Gong’s conversation analytics engine analyzes sales calls at the individual and aggregate levels to help you understand what’s working (and what’s not). Gong starts with a simple calendar integration where it scans each sales representative’s calendar looking for upcoming sales meetings, calls, or demos to record. Gong then joins each scheduled sales call as a virtual meeting attendee to record…

  • Hippo Video Sales Prospecting

    Hippo Video: Boost Sales Response Rates With Video Selling

    My inbox is a mess, I’ll totally admit it. I have rules and smart folders that are focused on my clients and virtually everything else falls by the wayside unless it captures my attention. Some sales pitches that stand out are personalized video emails that have been sent to me. Seeing someone speak to me personally, observing their personality, and…

  • ZoomInfo B2B Company Data As A Service

    ZoomInfo: Accelerate Your B2B Pipeline With Company Data as a Service (DaaS)

    If you’re selling to businesses, you know how difficult it is to find prospective companies and track down the decision-makers there… let alone understand their intent to actually purchase. B2B sales superstars are some amazing sleuths, making call after call to internal and external contacts they’ve built relationships with to identify the right people at the right companies – at…

  • Clarabridge: Actionable Insights from Every Customer Interaction

    Clarabridge: Actionable Insights from Every Customer Interaction

    As consumer expectations for customer service increase, companies must take action to ensure their customer experience remains commensurate. 90% of Americans consider customer service when deciding whether to do business with a company. American Express It can be difficult to deliver on this objective as the sheer volume of available feedback can be overwhelming, causing Customer Experience (CX) teams to…

  • OwnBackup: Salesforce Disaster Recovery, Data Archival, and Seeding

    OwnBackup: Disaster Recovery, Sandbox Seeding, And Data Archival for Salesforce

    Years ago, I migrated my marketing automation to a fairly well-known and widely adopted platform (not Salesforce). My team designed and developed a few nurturing campaigns and we were really starting to drive some great lead traffic… until disaster struck. The platform was doing a major upgrade and accidentally wiped out a number of customers’ data, including ours. While the…

  • Scratchpad Command: Free Salesforce Chrome Plugin

    Scratchpad Command: The Fastest Way to Access and Update Salesforce From Any Web App

    Account executives in nearly all sales organizations are inundated with too many sales tools that are decentralized from their CRM. This forces salespeople into a time-consuming and exhausting workflow of navigating back and forth between tools, managing dozens of browser tabs, monotonous clicking, and tedious copying and pasting, all while simultaneously trying to update Salesforce. As a result, there is…

  • Loop & Tie: B2B Gifting Platform and Salesforce

    Loop & Tie: B2B Outreach Gifting Is Now A Salesforce App In The AppExchange Marketplace

    A lesson that I continue to teach people in B2B marketing is that buying is still personal, even when working with large organizations. Decision-makers are concerned with their careers, their stress levels, their work volume, and even their day-to-day enjoyment of their job. As a B2B service or product provider, the experience of working with your organization will often outweigh…

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