Martech Zone’s Most Popular Articles

This is the most popular content on Martech Zone.

  • Tidio: AI Chatbots Tackle Peak Season CX Challenges This BFCM Season

    From Surge to Satisfaction: AI Chatbots Tackle Peak CX Challenges This BFCM Season

    As Black Friday and Cyber Monday ( BFCM ) quickly approach, retailers face soaring consumer expectations during two of the year's busiest shopping days. With this year's forecast, there’s an ever-growing need for real-time, personalized customer support.  A record $240.8 billion in U.S. online holiday sales is forecasted this...

  • smartphone usage

    Where People Use Their Smartphones

    Tatango, an SMS Marketing company, has come out with another infographic that's quite simple but disturbingly revealing on how smartphones have permeated our lives and activities. I wish movie theaters would install signal blocking devices that would render any mobile phone useless in a movie theater. Leave it in the car, people! Seriously! 1.webp" alt=...

  • Brightpod: Marketing Project Management

    Brightpod: The Ultimate Solution for Marketing Workflow Efficiency

    Marketing teams face the daunting challenge of managing multiple projects simultaneously, tracking progress, and ensuring timely delivery. The complexity of coordinating tasks, maintaining clear communication, and meeting tight deadlines can overwhelm even the most organized teams. Finding a solution that can streamline these processes, enhance collaboration, and boost productivity is critical for success in...

  • Marketing ROI - Return on Investment

    The Blurry Lines of Marketing Return on Investment

    Yesterday, I did a session at Social Media Marketing World called How to Shift From Growing Followers to Producing Results With Social Media . I'm often a contrarian to the advice that's continually pushed in this industry... even leaning a bit on the controversial. The genuine premise is that businesses continue to look...

  • Top Healthcare Analytics Companies Transforming Data into Insight

    Top Healthcare Analytics Companies Transforming Data into Insight

    In an era where healthcare organizations must do more with less, analytics has become a strategic enabler of clinical quality, operational efficiency, cost control, and patient engagement. Amid fragmented data ecosystems, shifting payment models, and rising regulatory demands, many health systems and payers are turning to specialized consulting and platform providers to unlock value from...

  • Martech Zone Rebranding

    Why We Rebranded to Martech Zone and Changed Our Domain

    The term blog is an interesting one. Years ago, when I wrote Corporate Blogging for Dummies , I loved the term blog because it denoted a sense of personality and transparency. Companies no longer had to depend on pitching the news to reveal their culture, news, or advancements. They could broadcast...

  • curata screenshot1

    Curata: Curate Relevant Content for your Business.

    Curata is content curation software, assisting you to easily find, organize and share relevant content for your business. Content curation is the art and science of finding and sharing quality content on a specific topic. Curation helps you build an audience. You then have a larger group of people with whom to share...

  • SaaS: Single Point of Failure

    The Software Industry at 25: Smarter, Faster, and More Fragile Than Ever

    Yesterday’s AWS outage, which slowed or stopped nearly a third of the internet for hours, was a reminder of a truth we don’t like to admit: the modern software industry isn’t built on resilience. It’s built on trust... trust that a handful of cloud providers will stay online, that our integrations will...

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