Can-spam
Martech Zone articles tagged can-spam:
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Email Marketing & Automation
Mailchimp: Streamlining Customer Communication with Transactional Emails (Formerly Mandrill)
Transactional emails are automated, one-to-one messages triggered by user actions or behaviors. Examples include welcome emails, password reset requests, order confirmations, order status updates, and shipping notifications. These emails are essential for maintaining customer communication and providing timely updates related to their interactions with a service or product. To comply with CAN-SPAM laws and best practices, transactional emails must: Not…
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Email Marketing & Automation
Spam Laws: A Comparison of US, UK, CA, DE, and AU
As the global economy becomes a reality, treaties are being signed that ensure that each country respects the laws of another and may even be able to take punitive action against companies that violate those laws. One area of focus for any company that’s sending emails internationally is understanding the nuances of each country as it refers to email and…
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Analytics & Testing
How to Choose an Email Service Provider (ESP)
This week, I met with a company that was considering leaving its email service provider (ESP) and building its email system internally. I would have said no if you asked me a decade ago if that were a good idea. However, times have changed, and the technology of ESPs is pretty easy to implement if you know what you’re doing.…
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Content Marketing
The Top Legal Issues with Blogging
A few years ago, one of our clients wrote a great blog post and they were looking for a good image to feature with it. They used Google Image Search, found an image that was filtered as royalty-free, and added it to the post. Within days, they were contacted by a major stock image company and served with a bill…
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Advertising Technology
Affiliate Marketing and CAN-SPAM Compliance
I watch many of my friends in the industry play very fast and loose with regulations, and I fear they’ll one day be in trouble. Ignorance is no excuse and since these are regulatory issues, the fine is sometimes less expensive than mounting a legal defense to it. Two of the main violations I see are: Not announcing that you…
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Email Marketing & Automation
What are the Key Requirements of the CAN-SPAM Act?
United States regulations covering commercial email messages were regulated in 2003 under the Federal Trade Commission’s CAN-SPAM Act (CAN-SPAM). While it’s been over a decade… I still open my inbox daily to an unsolicited email that has both false information and no method to opt out. I’m not sure how effective the regulations have been, even with the threat of…
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Email Marketing & Automation
Re: Trust
It happened again. While I was reviewing the (unstoppable) list of emails that were hitting my inbox, I noticed the reply email. The subject line, of course, started with RE: so it caught my eye and I immediately opened it. But it wasn’t a reply. It was a marketer who thought they’d increase their open rate by lying to all…