Customer Journey
Articles Tagged customer journey:
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Unlocking Business Insights with the Sankey Diagram
As we build highly accurate predictions for creating lookalike audiences for our customers, one powerful visual that we have that shows the transformation of their new customer base from at-risk and churning to loyal, valuable customers is the Sankey Diagram…
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How AI-Powered Experimentation Will Drive Digital Marketing Innovation in 2024
The internet is a fast-moving ecosystem. Trends rise and fall in weeks or days, minting new quasi-celebrities and relegating once-relevant personalities into obscurity. Marketing trends come and go just as quickly. Today’s innovative digital marketing strategies are tomorrow’s cringe-worthy has-beens.…
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MindManager: Mind Mapping and Collaboration for the Enterprise
Mind mapping is a visual organization technique used to represent ideas, tasks, or other items linked to and arranged around a central concept or subject. It involves creating a diagram that mimics the way the brain works. It typically consists…
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Woopra: Data-Driven Customer Journey Analytics
Businesses face a formidable challenge: understanding their customers' journey to make informed decisions and enhance their offerings. The path to success for every business begins with a deep understanding of its customers. Deciphering customers' intricate journeys while interacting with products,…
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What Is Marketing Data Analytics? Why Your Business Should Embrace It
Let’s face it – collecting and analyzing customer data from diverse channels can be a daunting task. When done ineffectively, it can negatively impact decision-making, leading to business failure. I’ve witnessed how poor data quality results in a frustrating cycle…








