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  • Content MarketingPurpose-Driven Design and Nonprofit Advocacy Case Study

    How Purpose-Driven Design Helped a Nonprofit Turn Complex Data into a Powerful Advocacy Tool

    When EdTrust-West set out to expose systemic inequalities in California’s education system, the data was clear—but the team needed to ensure that the message would land and be impactful. Here’s how a design-led strategy transformed their communication approach, leading to deeper engagement, wider reach, and real-world policy impact. Included in this article are key takeaways for marketers to ensure that…

  • Sales and Marketing TrainingSeasonal or Quarterly Marketing and Sales Platform Checklist

    Seasonal Marketing and Sales Program Maintenance Schedule

    Every business, regardless of industry or audience, operates within an annual rhythm defined by customer behavior, internal resources, and budget availability. Yet many treat marketing and sales strategy as a linear function rather than a cyclical process that demands deliberate, seasonal recalibration. Just as equipment needs preventative maintenance to avoid breakdowns in the future, so does your marketing and sales…

  • Mobile Marketing, Messaging, and AppsMobile Search Statistics

    The Expanding State of Mobile Search in 2025

    Mobile search is no longer just a browser feature—it’s an intent-driven action that can begin from almost anywhere on a smartphone: the operating system, a mobile app, a voice assistant, a website’s internal search, or even a question posed to an AI chatbot via smartphone. As mobile devices have become the primary interface to digital life, the definition of search…

  • Public RelationsCision: 10 PR Pitch Steps

    10 Steps for Public Relations Professionals to Improve their Pitches in 2025

    Public relations professionals face a significant challenge. Publishers, influencers, and journalists are overworked and under-resourced, with inboxes overflowing—more than half receive over 50 pitches per week, and nearly one in ten field over 150. Meanwhile, AI-generated content is flooding the market, PR automation tools are being misused, and relevance is often sacrificed for volume. In this environment, standing out requires…

  • Sales and Marketing TrainingConverged, Cross-Channel, Integrated, Multichannel, Omnichannel, Unified Marketing Strategies

    Converged, Cross-Channel, Integrated, Multichannel, Omnichannel, Unified Marketing Strategies: Understanding the Difference

    Modern marketing demands diverse channel reach strategies and deeply integrated in execution. Simply being present across platforms is no longer enough. Brands must now consider how their messages travel, evolve, and resonate across every touchpoint. Below is a comprehensive guide to today’s most crucial cross-media marketing strategies, explaining how each works, how they differ, and what it takes to implement…

  • Artificial IntelligenceThe State of Visual Content: Key Takeaways from Marketing Trends

    The State of Visual Content in 2025: Key Takeaways from Marketing Trends

    Visual content is the backbone of modern marketing strategies. From social media engagement to B2B decision-making, marketers across industries have embraced visuals as supplements to text and as primary drivers of communication, credibility, and conversion. According to Venngage’s annual visual content marketing report, the industry has witnessed a surge in investment, adoption of new tools, and growing reliance on data…

  • Social Media & Influencer MarketingSocial Media Image Sizes and Dimensions

    Social Media Image Dimension Guide for 2025

    It seems like every week, a social network changes its layout and requires new dimensions for its profile photos, background canvas, and images shared on the network. Limitations for social images are a combination of dimensions, image size, and even the amount of text displayed within the image. I would caution against uploading oversized images to social media sites. Each…

  • E-commerce and RetailOmnichannel Retail and E-Commerce Customer Journeys (Clicks to Bricks)

    Mastering the Modern Omnichannel Buying Journey: A Retailer’s Guide

    In today’s hyperconnected retail and e-commerce landscape, the path to purchase has become increasingly complex. The traditional linear funnel has evolved into a dynamic, multi-directional web of touchpoints, driven by empowered consumers who seamlessly switch between digital and physical environments. For retailers and online sellers alike, understanding and optimizing the omnichannel buying journey is no longer optional—it is mission-critical for…

  • Analytics & TestingMeasuring and Responding to Customer Service KPIs: Balancing Efficiency with Customer Satisfaction

    Measuring and Responding to Customer Service KPIs: Balancing Efficiency with Customer Satisfaction

    Effective customer service is at the core of a successful business, and tracking the right key performance indicators (KPIs) is essential for evaluating performance. However, the pursuit of one metric over another can sometimes lead to unintended consequences that negatively affect customer experience. By striking the right balance between various KPIs, companies can improve their customer service operations while maintaining…

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