SMS
SMS (Short Message Service) is a text messaging technology that allows users to send and receive brief text messages between mobile devices. Limited to 160 characters per message, SMS has become a ubiquitous communication tool used by billions worldwide for personal and business purposes. Check out these insightful articles from Martech Zone:
Articles Tagged SMS:
- Analytics & Testing
Feedier: Capture Actionable Customer Intelligence with AI
Organizations are overwhelmed by customer feedback from countless touchpoints—emails, surveys, reviews, support tickets, etc. The challenge for mid-sized to large enterprises and public institutions isn’t a lack of data; it’s making sense of it all. Traditional feedback analysis methods are time-consuming, heavily reliant on manual processes, and fail to convert insights into real-time action. As a result, customer experience (CX)…
- Analytics & Testing
B2B Lead Generation Software: Features, Benefits, and Best Practices
In the competitive world of B2B sales, finding and converting high-quality leads is crucial for business growth. To streamline this process, companies rely on B2B Lead Generation Software—a powerful tool that automates lead identification, tracking, and nurturing. By leveraging advanced technology, businesses can improve efficiency, enhance engagement, and boost conversion rates. This guide explores everything you need to know about B2B…
- Customer Data Platforms
Customers.ai: Identify, Generate, and Market To Qualified B2C Anonymous Website Visitors
Capturing and converting website visitors into sales is a constant challenge for consumer-facing businesses. Most website visitor identification tools struggle with accuracy, leading to wasted marketing spend and lost opportunities. Customers.ai changes the game with industry-leading visitor identification technology that delivers accurate, actionable insights to drive revenue growth. Customers.ai Customers.ai is a powerful B2C outbound marketing and sales automation platform…
- Mobile Marketing, Messaging, and Apps
SMS API: The Impact of Text Messaging Engagement on Customer Experience
An SMS API is a powerful tool that helps businesses integrate text messaging services into their applications. What are the benefits? The option to send and receive messages directly through application programming interfaces opens up a range of convenient communications with customers—and not only convenient but also effective! With SMS technology, businesses can easily automate notifications, improve customer support, and…
- Sales Enablement, Automation, and Performance
SignNow: Simplify eSignatures and Document Workflows Today
Time is money, and efficiency is key. Whether you’re managing contracts, onboarding new employees, or finalizing agreements, document handling can quickly become a bottleneck. Printing, scanning, mailing, and waiting for physical signatures slows down your workflow and adds unnecessary costs. That’s where electronic signatures come in, enabling businesses to streamline their operations and move faster. SignNow SignNow, part of the…
- Sales Enablement, Automation, and Performance
WebinarJam: The Ultimate Live or Recorded Webinar Platform
Traditional marketing tactics like cold emails and static content struggle to capture interest. Webinars offer a dynamic alternative, allowing businesses to engage potential customers in real-time, answer objections on the spot, and build trust through direct interaction. They are particularly effective for high-ticket sales, product demonstrations, and expert-led discussions, where buyers need deeper insights before making a decision. Unlike blog…
- Email Marketing & Automation
Delivra: Elevate Your Email & SMS Marketing with Powerful Automation
Marketing teams today face overwhelming data, yet harnessing it effectively remains a challenge. Personalizing campaigns, optimizing timing, and delivering targeted messages at scale often require complex solutions that small teams struggle to implement. But what if marketing automation could be simple, seamless, and incredibly effective? That’s where Delivra comes in. Delivra Delivra is a robust email and SMS marketing automation…
- Customer Data Platforms
A List Of All Salesforce Products for 2025
Salesforce continues to lead the SaaS industry with its enterprise solutions because they are cloud-based, customizable, feature-rich, integrated, secure, and scalable. At the core of Salesforce is a foundational CRM where companies can realize a single, shared view of every customer for better relationships. As we discuss the platforms with our prospects and clients, we liken Salesforce to buying a…
- Marketing Tools
vcita: The All-in-One AI-Powered Platform for Small Business Growth
Running a small business is no easy feat. The workload can be overwhelming, from managing client relationships to handling payments, marketing, and scheduling. Small business owners often juggle multiple tools, leading to inefficiencies and lost opportunities. What if a single, AI-powered platform was designed to streamline operations, increase productivity, and boost growth? vcita vcita is an all-in-one small business management…
- Mobile Marketing, Messaging, and Apps
Unlocking Success with Text Message Marketing (SMS) Opt-In Strategies in 2025
SMS marketing has emerged as a powerful tool for businesses to connect directly, efficiently, and personally with customers. It’s clear that SMS is no longer just an optional add-on—it’s a core strategy. Last year, 80% of businesses used SMS marketing, and 70% increased their SMS budgets. Source: SimpleTexting However, success in this channel begins with a crucial first step: getting…
