Hardik Oza's Articles on Martech Zone
-
CRM and Data Platforms
5 Best Practices for SaaS Customer Success
Gone are the days when customer success teams toiled with unlimited calls and clients to handle. Now is the time to churn less and receive more in terms of SaaS customer success. You only need some smart strategies and perhaps some help from a SaaS application development company. But, even before that, it all comes down to knowing the right practices for…