E-commerce and Retail
E-commerce and retail technologies are transforming the way businesses sell products and services online. From building online stores to optimizing checkout processes and managing shipping and logistics, these tools and strategies help companies create seamless shopping experiences for their customers. Key subtopics within ecommerce and retail include ecommerce platforms, payment gateways, conversion rate optimization, product information management, and order fulfillment. Whether you’re a small business just starting out with ecommerce or a large retailer looking to optimize your online operations, staying up-to-date with the latest trends and best practices is essential for success. Explore the articles below to learn more about how ecommerce and retail technologies can help you grow your business.
-
Swag.com: What is Swag? Is It Worth It? How To Launch Your Promotional Strategy
You know what swag is if you've been in business for a while. Did you ever wonder about the source of the term, though? Swag was slang for stolen property or loot used in the 1800s. The term bag was…
-
From Surge to Satisfaction: AI Chatbots Tackle Peak CX Challenges This BFCM Season
As Black Friday and Cyber Monday ( BFCM ) quickly approach, retailers face soaring consumer expectations during two of the year's busiest shopping days. With this year's forecast, there’s an ever-growing need for real-time, personalized customer support. A record $240.8…
-
Amazon Web Services: How Big Is AWS? (2024)
Few names in cloud computing carry as much weight as Amazon Web Services ( AWS ). What began as an internal solution to Amazon's infrastructure challenges has transformed into a global technology powerhouse that has fundamentally changed how businesses approach…
-
Key Considerations When Selecting a Point of Sales (POS) Systems
The landscape of point-of-sale ( POS ) systems has transformed dramatically in recent years. What was once a simple cash register has evolved into a sophisticated business management hub that can revolutionize your operations. Whether running a small boutique or…
-
Local Marketing in 2025: The 7 Trends and Technologies Local Businesses Can No Longer Ignore
The landscape of local marketing has transformed dramatically. Google data continues to show that searches for local places outpace comparable searches without local intent. This shift indicates that consumers increasingly expect search results to automatically consider their location, making local…
-
Zingly: Overcome FORO (Fear of Reaching Out) with a Multichannel CX Experience
Too often, companies begin with a solution and then search for a problem. Juiciero is a prime example. No one needed a high-tech juicer, so the company folded. This product-first approach is backward. The most successful businesses start by understanding…
-
From Channels to Chapters: Building a Brand Story That Drives Long-Term Success
In a marketplace where countless brands are fighting for attention, storytelling has become a cornerstone for building authentic engagement and customer loyalty. But why? First, storytelling allows brands to differentiate themselves. In a sea of similar products and services, a…
-
Mastering Inbound Marketing: The Complete Strategic Guide For Heading Into 2025
I spoke to a colleague recently who knew they needed to enhance their digital presence and inbound marketing efforts but felt overwhelmed about where to start. While inbound marketing fundamentals haven't changed, the technology and strategies that power successful campaigns…
-
Termly: Easily Manage Compliance For Your Sites and Apps
With state-level data privacy and compliance arising with the California Consumer Protection Act ( CCPA ), the future of intrastate and international compliance is becoming a labyrinth of red tape. I'm not opposed to regulation when corporations continue to skirt…
-
The Future of Marketing: A Roadmap to AI-Driven Customer Experience Orchestration
The marketing landscape is fundamentally transforming, driven by the convergence of artificial intelligence ( AI ), predictive analytics, and composable technologies. As we move toward 2030, the traditional boundaries between human creativity and machine capability are blurring, creating new possibilities…