Martech Zone’s Most Popular Articles

This is the most popular content on Martech Zone.

  • Artificial IntelligenceTidio: AI Chatbots Tackle Peak Season CX Challenges This BFCM Season

    From Surge to Satisfaction: AI Chatbots Tackle Peak CX Challenges This BFCM Season

    As Black Friday and Cyber Monday (BFCM) quickly approach, retailers face soaring consumer expectations during two of the year’s busiest shopping days. With this year’s forecast, there’s an ever-growing need for real-time, personalized customer support.  A record $240.8 billion in U.S. online holiday sales is forecasted this year with mobile expected to account for over half of online shopping. Adobe…

  • Content MarketingDepositphotos 53656971 s

    What is an Email Marketing Consultant and Do I Need One?

    Email marketing consultants generally take three forms; all of which have skills and experience that are specific to developing effective email marketing strategies. However, their core competencies and offerings vary greatly. So do you need an email consultant? If so, what type? Ask yourself the following questions.

  • Social Media & Influencer Marketingfacebook puppet

    You Are The Product of Facebook

    Joel Helbling stopped by the office on Friday for a great lunch where we chatted on a number of topics. Joel quoted someone who said that, as a social media company, you have to decide what your product is… the people or the platform. Many people (myself included) look at the valuations of a platform like Facebook and think it’s…

  • Content Marketingonline contests promotions

    Infographics: 10 Things You Didn’t Know about Online Contests

    High response rates and building a great database of prospects are two key reasons to employ online contests via the web, mobile and Facebook. More than 70% of big companies will use contests in their strategies by 2014. One in 3 of those contest participants will agree to receive information from your brand via email. And brands that have got…

  • Content MarketingUnderstanding WordPress Custom Post Types (CPTs): Creating a Glossary with Custom Taxonomies and Theme Templates

    Understanding WordPress Custom Post Types (CPTs): Creating a Glossary with Custom Taxonomies and Theme Templates

    WordPress is more than a blogging platform—it’s a flexible content management system that can be extended far beyond posts and pages. One of the most powerful features enabling this flexibility is Custom Post Types (CPTs). These allow developers and content managers to structure content for specific use cases like portfolios, events, product directories, podcasts, or glossaries—each with their own admin…

  • E-commerce and RetailAmazon Advertising and Seller Technology for Ecommerce

    Amazon Tech Can Help Your Wellness Brand Grow

    In a saturated, competitive marketplace like Amazon, it is imperative that wellness brands stand out in order to succeed. Whether they are a start-up, in their growth stage, or reaching maturity, all brands are looking for ways to grow their customer base on Amazon no matter what stage they are at in their business journey. It is a highly competitive…

  • Sales and Marketing TrainingFeaturitus Curve: Feature Creep and Prioritization

    Avoiding the Featuritis Trap: How to Prioritize Features and Reduce Creep for Happy Users

    In their insightful blog post Features vs. Benefits from the Creating Passionate Users blog, software designer and author Kathy Sierra astutely breaks down the perils of “featuritis” – the tendency of products to accumulate more and more features to the detriment of user experience. Sierra’s post, which she graciously allowed me to draw from for this article, lays out some…

  • Mobile Marketing, Messaging, and Appsindy monument circle

    Indy is StartUp Friendly

    Douglas Karr, was one of four judges who helped us select the winning team from Startup Indy.  In this interview he talks about why he was involved, and why it makes sense for tech firms to launch a startup here in Indianapolis. Douglas Karr on Judging at StartUp Weekend

  • Content Marketingagency 2

    Your Agency Sucks

    Yesterday, I spoke in Detroit at the headquarters of an international corporation that has dozens of subsidiaries. My presentation was an hour long and focused on how to look at analytics differently… seeking the information that they weren’t even aware existed nor how it impacted their online business. The presentation had some rave reviews and two hours afterwards, I still…

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