Cdp
Articles Tagged cdp:
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Redefining Customer Experience: The Role of AI at the Frontline and the Power of CDPs
Integrating Generative AI ( GenAI ) into customer-facing roles is revolutionizing the landscape of customer service. From online chatbots and interactive voice response ( IVR ) systems to fast-food drive-thrus, Gen AI-enabled systems are enhancing how businesses interact with their…
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Building the Future of Marketing with AI and Operational Excellence: Hilary Cook at #AdobeSummit
In yesterday's Adobe Summit keynotes, Hilary Cook , VP of Global Marketing Operations at Marriott International delivered a compelling keynote that challenged marketers to rethink their approach to artificial intelligence ( AI ), process optimization, and customer-centric marketing strategies. Looking…
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The Top 10 Challenges Introduced by Marketing Automation and How To Avoid Them
There's no doubt that marketing automation is an incredible way to digitally transform your organization, a way to capitalize on effectively communicating with your prospects and customers and a means to reduce the resources and workload of manually marketing to…
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Reconsidering The Open Web For Your Next Ad Campaign
The open web and walled gardens represent two distinct approaches to the digital advertising landscape. The open web encompasses the vast expanse of the internet that is freely accessible, including websites, blogs, forums, and apps outside the control of dominant…
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The Most Popular and Necessary Tags to Deploy in Ecommerce in 2026
Tagging lies at the heart of data-driven growth strategies for online stores. In simplest terms, tagging involves adding snippets of code, known as tags , throughout your website. These tags collect and send valuable information about user interactions, site performance,…
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Retail Digital Transformation Requires Unlocking Growth Through Omnichannel Integration
Omnichannel marketing represents a fully integrated approach to commerce that provides customers with a unified experience across all channels - whether shopping online from a desktop or mobile device, by telephone, or in a brick-and-mortar store. Unlike traditional multi-channel marketing…
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Mastering Inbound Marketing: The Complete Strategic Guide For Heading Into 2025
I spoke to a colleague recently who knew they needed to enhance their digital presence and inbound marketing efforts but felt overwhelmed about where to start. While inbound marketing fundamentals haven't changed, the technology and strategies that power successful campaigns…
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The Future of Marketing: A Roadmap to AI-Driven Customer Experience Orchestration
The marketing landscape is fundamentally transforming, driven by the convergence of artificial intelligence ( AI ), predictive analytics, and composable technologies. As we move toward 2030, the traditional boundaries between human creativity and machine capability are blurring, creating new possibilities…
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LearnSQL: SQL Is The Essential Skill Modern Marketers Can’t Ignore
AI and automation are increasingly threatening marketing jobs; but one skill stands out as a career safeguard: SQL (Structured Query Language). While it might sound technical, SQL has become an indispensable tool for modern marketers who want to stay competitive…
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The Resurrection of Personalization: Why AI is Changing the Game with Predictive Customer Insights
Remember when personalized marketing was going to be the next big thing? In 2019, Gartner predicted that most marketers would abandon personalization: By 2025, 80% of marketers who have invested in personalization will abandon their efforts due to lack of…