Ux

Articles Tagged ux:

  • Email Marketing or Facebook Marketing?

    Derek McClain asked on Facebook: If you are a business that does online marketing, would you rather have someone’s email address or have that same person as a Facebook Fan aka Person that “Likes” your page? Think about this one before you answer. It’s a great question. I’m not a fan of “or” with online marketing. I believe a multi-channel…

  • Why You Can't Just Copy Amazon

    Why You Can’t Just Copy Amazon

    The team is still trying to settle down after this year’s South By South West Interactive (SXSWi) conference in March. We all had a great time and learned a lot about the interactive community and what is coming next. There were loads of interesting sessions from a panel with the Gmail team to Cooking for Nerds, many of which have…

  • conceptfeedback

    Looking for a Second Opinion? A Hundred?

    There was quite a firestorm when I promoted utilizing crowdSPRING. Those in the design community who I respect so much though it was a bit hypocritical to appreciate crowdSPRING and other spec systems like 99designs, while advocating hiring design agencies as well. I don’t believe it’s one or the other, I do appreciate both! I challenged a couple of the…

  • Featuritus Curve: Feature Creep and Prioritization

    Avoiding the Featuritis Trap: How to Prioritize Features and Reduce Creep for Happy Users

    In their insightful blog post Features vs. Benefits from the Creating Passionate Users blog, software designer and author Kathy Sierra astutely breaks down the perils of “featuritis” – the tendency of products to accumulate more and more features to the detriment of user experience. Sierra’s post, which she graciously allowed me to draw from for this article, lays out some…

  • Who Pays You?

    Never Lose Sight of Who Pays You

    Sometimes, we forget that our customers ultimately pay us. Look, I feel bad for my friends and colleagues at GM. But I don’t feel sorry for them. They forgot design, they forgot the customer, they forgot R&D, they forgot they are a car company. Their demise was clearly a choice. Not a symptom of our economy, but a choice made…

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