Martech Zone
Martech Zone provides daily articles for business, sales, and marketing professionals to research technology, discover new sales and marketing tools, and learn how to leverage platforms to drive greater business results.
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Analytics & Testing
SaaS Companies Excel at Customer Success. You Can Too… And Here’s How
Software isn’t just a purchase; it’s a relationship. As it evolves and updates to meet new technology demands, the relationship grows between software providers and the end-user—the customer—as the perpetual buying cycle continues. Software-as-a-service (SaaS) providers often excel in customer service in order to survive because they’re engaged in a perpetual buying cycle in more ways than one. Good customer…
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Content Marketing
Canva: Kickstart and Collaborate Your Next Design Project
A good friend Chris Reed messaged me asking if I had given Canva a try and he told me that I’d love it. He’s right… I tested it out for a few hours and was impressed with the professional designs I could create within minutes! I’m a huge fan of Illustrator and have used it for many years – but…
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Marketing & Sales Videos
Restream: Live-Stream Video To Over 30+ Social Media Platforms At Once
Restream is a multistreaming service that allows you to broadcast your live content to more than 30 streaming platforms simultaneously. Restream enables marketers to stream through their own studio platform, stream with OBS, vMix,e tc., stream a video file, schedule an event, or even just record in their platform. Over 4 million video streamers worldwide use Restream. Destination platforms include…
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Customer Data Platforms
How To Increase Holiday Season Engagement And Sales With Email List Segmentation
Your email list segmentation plays a crucial role in the success of any email campaign. But what can you do to make this important aspect work in your favor during the holidays – the most lucrative time of the year for your business? The key to segmentation is data… so starting to capture that data months before the holiday season is…
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Social Media & Influencer Marketing
9 Reasons Why Investing In Referral Marketing Software Is The Best Investment For Your Business Growth
When it comes to business growth, the usage of tech is inevitable! From small mom-and-pop shops to big corporates, it’s undeniable that investing in tech pays big and that many business owners don’t realize the weight an investment into tech carries. But staying on top of advancing technology and software is no easy task. So many options, so many choices……
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Email Marketing & Automation
The 10 Elements For Highly Effective, Engaging Email Message Copy
While email has advanced a little bit in the last couple of decades with HTML, responsive design, and some other elements, the driving force behind an effective email is still the message copy that you write. I’m often disappointed in the emails I receive from companies where I have no idea who they are, why they emailed me, nor what…
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Analytics & Testing
3 Lessons from Truly Customer-Centric Companies
Collecting customer feedback is the obvious first step in providing optimal customer experiences. But it’s only the first step. Nothing is accomplished unless that feedback drives some kind of action. Too often feedback is collected, aggregated into a database of responses, analyzed over time, reports are generated, and eventually a presentation is made recommending changes. By then the customers who…
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Email Marketing & Automation
Email: Soft Bounce and Hard Bounce Code Lookup and Definitions
An email bounce is when an email isn’t accepted by a business or Internet Service Provider’s mail server for a specific email address and a code is returned that the message has been rejected. The bounces are defined as either soft or hard. Soft bounces are typically temporary and are basically a code to tell the sender that they may…
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Paid and Organic Search Marketing
WordPress: Remove and Redirect A YYYY/MM/DD Permalink Structure with Regex and Rank Math SEO
Simplifying your URL structure is a great way to optimize your site for a number of reasons. Long URLs are difficult to share with others, can get cut off in text editors and email editors, and complex URL folder structures can send the wrong signals to search engines on the importance of your content. YYYY/MM/DD Permalink Structure If your site…
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E-commerce and Retail
How To Add Your Agency As A Collaborator To Your Shopify Store
Never give your login credentials to your platforms to your agency. There are far too many things that can go wrong when you do this – from lost passwords to access to information they shouldn’t have. The vast majority of platforms nowadays have ways to add users or collaborators to your platform so that they have limited capabilities and can…
