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Martech Zone provides daily articles for business, sales, and marketing professionals to research technology, discover new sales and marketing tools, and learn how to leverage platforms to drive greater business results.

  • Email Marketing & AutomationAmerican Airlines: Personalization in Email Acquisition

    American Airlines Shows How to Personalize Email Marketing Campaigns Effectively

    Personalization is no longer a nice-to-have in email marketing—it’s a necessity. When executed well, it engages your audience, builds loyalty, and drives conversions. Airlines, for example, have an incredible opportunity to leverage the data they collect to create highly personalized email campaigns. Unfortunately, many fall short. American Airlines Take a recent experience I had with American Airlines as an example.…

  • Content MarketingB2B Blogging: Key Elements (Thought Leadership, Voice, Fear)

    Top 3 Key Elements to Remember for B2B Blogging

    In B2B, corporate blogging has proven to be one of the most effective tools for building brand authority, generating leads, and driving long-term engagement. However, simply publishing content isn’t enough—your blog must stand out in a crowded space, resonate with your target audience, and reinforce your brand’s value. To achieve this, you must focus on three essential elements: thought leadership,…

  • Content Marketingblog

    My Blogging Cards Have Arrived!

    Once I get done speaking at conferences, I’m often asked for a business card by quite a few of the folks. Business card? For a blogger? With 3 conferences coming up in the next few months, I decided to take the plunge and actually get some business cards made! I’m not sure how much business I may have lost after…

  • Social Media & Influencer MarketingDepositphotos 18642397 s

    I’m getting tired of FPAM

    If you’re on Facebook, you’re getting FPAM’d, aren’t you? It sounds pretty funny, but it’s not. I think that’s what I’m going to start calling it… FPAM = Facebook Spam. My email inbox is full of friend invites, real event invitations, virtual friend invitations, my friends have questions to ask me, I should install this Facebook application, I should be…

  • That’s One Word…

    Here’s someone that was really paying attention at work! When you tell folks the name of your company – and there’s no space in the name, you often state… “That’s Patronpath P-A-T-R-O-N-P-A-T-H… one word…”. We never expected this, though:

  • The Secret of the Software Industry

    It’s an exciting time to be in the software industry. With the dot com boom and bust, and now “web 2.0” and social networking in the mainstream, we’re still in our infancy but growing up. On a grade level, I’d say we’re probably around the 9th grade. We’re still uncomfortable in our skin, we get excited by the the software…

  • Content MarketingFree Google Map Markers Download

    Free Download: Numbered and Alphabetized Google Map Markers

    I’m finishing up a mapping site for a client this weekend and decided the current marker (icon) collections out there were pretty plain, lacking any dimension. While I was taking a break, I decided to make a new collection. Feel free to download the markers here and use them for commercial or non-commercial use… my only requirement is a nice…

  • AT&T: A Perfect Sale followed by a Disastrous Delivery

    When we decided to move from our office to a new one, one of the first folks I called was AT&T. Nothing was more important in this move than ensuring our fax and phone lines were up. After a couple of voice prompts, the representative quickly picked up the phone and answered every question I had. She was pleasant, knowledgeable,…

  • Sales and Marketing TrainingMarketing 40/40/20 Rule

    Marketing Has Evolved Beyond The 40/40/20 Rule

    I was organizing my bookshelf this morning and flipped through an old Direct Marketing book, Direct Mail by the Numbers. The USPS published it and was a pretty good guide. When I was running a direct mail business full time, I went to the local Postmaster and got a box of them. When we met with a client who had…

  • Content MarketingGoDaddy Go-Daddy Trademark Infringement

    GoDaddy Claims Trademark Infringement For Go-Daddy Domain Purchased From… GoDaddy

    Today, I received a call from a gentleman who wondered about my relationship to NoDaddy.com, a site that lambastes GoDaddy for its business practices. After speaking to John, I was amazed at what was happening to him. John purchased GO-DADDY-DOMAINS.COM and GO-DADDY-DOMAIN.COM from… who else… GoDaddy.com. I’m not sure whether or not John was surprised that he could buy the…

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