Martech Zone
Martech Zone provides daily articles for business, sales, and marketing professionals to research technology, discover new sales and marketing tools, and learn how to leverage platforms to drive greater business results.
- Sales Enablement, Automation, and Performance
Abbreviations: What do DEAD and DITO stand for?
I’ve been developing, defining, integrating and estimating projects for over a decade. Having worked with hundreds of companies as well as with tons of internal development and external consulting firms, I’m always amazed at just how wrong the industry always is on setting estimates of completion and deadlines for completion. As a result, I’ve come up with the new DEAD…
- Content Marketing
Your Blog RPMs are Pegged, but You Are Not Winning the Race!
Aside from the assistance I try to provide other bloggers through this blog, I actually do help a few bloggers hands-on. Unfortunately, I don’t get to spend as much time to do that as I’d like to – I have to work to pay the bills. Yesterday I took the day off and attended a regional web conference. The conference…
- Content Marketing
Internationalization, Localization, Encoding, Iceland and Translation of a Japanese Cat Photo Website
There’s a lot of information out there when it comes to internationalization, localization and encoding within web applications. There’s also a lot of misunderstanding about what each provides for a web application. Here’s my take… When a web browser makes a connection to a web server, it passes quite a few variables and makes additional requests, here’s an example: GET…
- Marketing & Sales Videos
Helpdesks Have Sucked Since Medieval Times
Poor helpdesk etiquette significantly affects customer loyalty and happiness. Bad experiences can lead to a negative perception of a company, directly impacting customer retention rates. 50% of customers will switch to a competitor after just one bad experience. Zendesk Dealing with an IT helpdesk can be frustrating and intimidating for many due to factors like a lack of technical knowledge,…
No Parking
There’s nothing like getting to work and going to the garage you PAY for and there’s no parking left! There was a conference downtown today so the garage messed up and sold all the spots. So all the regular PAYING customers had to either pay at another garage or squeeze in somewhere. I chose to be a little creative with…
- Content Marketing
I Could Be All Yours for Today’s Low, Low Price of…
The content on my site hasn’t been especially strong in the last week – sorry if any of you are disappointed. I’ve been pretty busy developing a handful of applications at home. What I’m not making up in content, I hope to make up in some plugins. At work, we’re preparing for a major software release and I’ve got a…
5 Bizarre Tips to Double Your Productivity
Dawud tagged me over at his blog. He has a great post over there on How to Stay Focused For Greater Productivity. In it, he tells how he sets apart 50 minutes daily to focus and execute. I’ve not disciplined myself to set aside a time each day like this but it’s something I’m going to try. Here’s how I…
Yahoo! What the heck is a 52451930?
Today I received a beautiful email from Yahoo! requesting my feedback from a case that I recently submitted with them. I don’t remember submitting a case with them… though I have been working with the fine team at Del.icio.us recently. The email itself is designed well, as is the landing page with the survey to fill out. Here’s the problem……
- Content Marketing
Don’t be a Punk, be a Hunk and Chunk Your Content
That stunk, sorry! Hopefully, it got your attention. Dan Zarrella has an excellent post on chunking your content. I’m repeating some of his advice and throwing in a little of my own. Chunkless: There has been a tremendous amount of research on web visitor behavior and how they read and transverse articles and pages in a web browser. A common…