BigCommerce: The Ultimate E-commerce Solution for Businesses of All Sizes – From Small Business to Enterprise
Whether you’re a small business building your first online store or an enterprise scaling globally, the challenges are universal: converting customers, managing operations, and growing revenue. BigCommerce provides an all-in-one platform that adapts to your business needs, offering powerful tools to build, manage, and scale your e-commerce store.
BigCommerce
BigCommerce is a top-rated Open SaaS e-commerce platform designed to empower businesses of all sizes. From customizable storefronts to seamless payment integration, BigCommerce provides the flexibility and scalability to support both small businesses and enterprises, ensuring long-term growth and efficiency.
BigCommerce isn’t just an e-commerce platform; it’s a growth enabler. Businesses using BigCommerce report faster revenue growth and reduced operational complexities. Its flexibility ensures you can customize your store to match your unique vision while enjoying benefits like lower total cost of ownership (TCO), 24/7 support, and best-in-class security.
BigCommerce offers tailored features to meet the needs of small businesses and enterprises. Here’s a detailed comparison:
Small Business
BigCommerce Essentials is best for small businesses with under $1M in online revenue, are growing quickly, and need the flexibility and freedom of choice that a simple one-size-fits-all-solution doesn’t offer.
- 24/7 Support: U.S.-based live support for all technical and operational issues.
- B2B Features: Options for restricted login and customer groups and setting up your store to sell to business buyers and consumers from one platform is easy.
- BigCommerce University: Learn e-commerce best practices with expert-led training.
- Buy Online, Pick Up in Store (BOPIS): Offer seamless offline-online shopping options.
- Customizable Themes: Choose from a variety of templates designed for conversions.
- Drag-and-Drop Page Builder: Easily design a stunning online store without coding.
- Marketplace Integration: List products on Amazon, Walmart, and more.
- Mobile Responsiveness: Built-in features ensure your site looks great on any device.
- Optimized One-Page Checkout: Reduce cart abandonment with a streamlined checkout experience.
- Preferred Payment Providers: Access low rates starting at 2.59%, with no additional BigCommerce fees.
- SEO Tools: Maximize your visibility with built-in SEO capabilities.
- Social Media Selling: Sell directly on Meta, TikTok, and other platforms.
Enterprise
BigCommerce Enterprise ecommerce plans have enhanced features that scale BigCommerce into a powerful, flexible, cost-effective e-commerce platform.
- Abandoned Cart Recovery: Maximize conversions with automated follow-ups.
- APIs and SDKs: Build custom integrations with open APIs and developer-friendly tools.
- Custom Solutions Architecture: Design a store tailored to your complex business needs.
- Customer Group Features: Advanced pricing, segmentation, and B2B capabilities.
- Data Migration Services: Easily transition from other platforms with expert assistance.
- Enterprise Pricing Models: Customized pricing for your unique needs, ensuring cost efficiency.
- Global Scalability: Easily expand into international markets with localized tools.
- Headless Commerce: Leverage BigCommerce as a backend for custom front-end experiences.
- High Performance: 99.99% uptime, even during peak traffic periods like Cyber Week.
- Multi-Storefront Management: Operate multiple brands or stores from a single account.
- Tier 1 Security: Enterprise-grade certifications including ISO, PCI, SOC, and GDPR.
- Technical Account Management: Dedicated support for troubleshooting and performance optimization.
BigCommerce App Market
BigCommerce offers a vast app marketplace, empowering businesses to enhance operations, customer experiences, and growth potential. With solutions spanning critical e-commerce functions, the app market ensures businesses have the tools to succeed. These include:
- Accounting & Tax: Simplify financial management with tools for accounting, invoicing, and tax compliance.
- AI: Use artificial intelligence for personalized customer experiences, improved search, and dynamic pricing.
- Analytics & Reporting: Gain insights into business performance with powerful analytics and reporting tools.
- B2B/Wholesale: Enhance B2B operations with features for bulk ordering, pricing segmentation, and account management.
- Catalog & Order Management: Streamline product organization and automate order workflows for efficiency.
- Checkout: Improve conversions with optimized checkout experiences, including advanced payment options.
- CMS & Hosting: Integrate content management systems for enhanced site functionality and design.
- CRM & Customer Service: Build stronger customer relationships with tools for support, tracking, and engagement.
- Data Transfer/Migration Services: Transition to BigCommerce easily with data migration and transfer solutions.
- ERP: Optimize business processes with enterprise resource planning integrations.
- Financing: Access funding tools to support business growth and cash flow.
- Marketing: Drive traffic and sales with apps for email, social media, advertising, and SEO.
- Merchandising: Showcase products effectively with apps for personalization and visual merchandising.
- Mobile: Enhance mobile shopping experiences with optimization and performance tools.
- Payments & Security: Secure transactions and offer flexible payment solutions.
- POS & In-Store: Connect your online store to physical locations with point-of-sale integrations.
- Product & Shipping Protection: Build trust with shipping insurance and product protection tools.
- Product Sourcing: Expand inventory with apps that simplify product sourcing and supplier management.
- Sales Channels: Reach more customers by selling on leading marketplaces and social platforms.
- Shipping & Fulfillment: Simplify logistics with shipping management and carrier integrations.
- Site Tools: Improve your store with apps for optimization, live chat, and customer engagement.
BigCommerce’s app marketplace provides a comprehensive ecosystem to address all aspects of e-commerce. From backend operations to customer-facing features, these tools ensure you can tailor your store to your unique needs while driving efficiency and growth.
Getting Started with BigCommerce
- Sign Up: Choose the plan that aligns with your business size and goals.
- Build Your Store: Use the drag-and-drop builder or customize themes for a unique storefront.
- Integrate Tools: Connect to payment providers, marketplaces, and marketing tools.
- Launch: Go live with confidence, knowing you have reliable 24/7 support.
- Grow: Leverage built-in analytics, SEO tools, and marketing integrations to scale.
We wanted to make sure that we have a solution that really allows us to have that seamless consumer experience that is integrated into our existing web presence.
Jenni Schneider Director of Sales and Marketing Capabilities, HMD
Take control of your e-commerce journey with BigCommerce’s powerful tools and unmatched flexibility. Whether you’re just starting or scaling an enterprise, BigCommerce has the solutions to help you succeed.
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