This is the most popular content on Martech Zone.
Martech Zone’s Most Popular Articles
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Customer Data Platforms
Navigating the Data Landscape in 2024: A Comprehensive Guide to Modern Data Terminology
Data has become the lifeblood of business operations, driving decision-making and fueling innovation across industries. For business owners, sales professionals, marketers, and technologists alike, understanding the vast and complex world of data is no longer optional—it’s essential. This comprehensive guide aims to demystify the language of data, providing clear, concise explanations for over 100 key terms and concepts. From foundational…
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Marketing & Sales Videos
Interactions’ Hybrid Calling System = Amazing
On Monday, I had the opportunity to tour Interactions, listen and observe their system in action, and use a full demonstration of Hey Otto – a voice and web conferencing system that utilizes Interactions technology on the back end. Companies who have large call centers go down two different roads, either automated speech recognition (ASR) systems or by employing large…
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Analytics & Testing
How To Use Customer Journey Analytics To Optimize Your Demand Generation Marketing Efforts
To optimize your demand generation marketing efforts successfully, you need visibility into every step of your customers’ journeys and the means to track and analyze their data to understand what motivates them now and in the future. How do you do that? Fortunately, customer journey analytics provides valuable insights into your visitors’ behavioral patterns and preferences throughout their entire customer…
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Sales and Marketing Training
The Four Pillars of Product Success: How Product Managers Prioritize Features for Maximum Impact
Product managers are crucial in prioritizing backlogs and driving innovation within companies. They must balance existing and potential customers’ needs and the company’s overall growth and profitability. This article will explore four central themes that product managers should consider when prioritizing their backlogs: customer retention, customer acquisition, efficiency, and innovation. Table of ContentsCustomer Retention and Product PrioritizationKano ModelKano Prioritization StrategyCustomer…
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Content Marketing
Free Download: Numbered and Alphabetized Google Map Markers
I’m finishing up a mapping site for a client this weekend and decided the current marker (icon) collections out there were pretty plain, lacking any dimension. While I was taking a break, I decided to make a new collection. Feel free to download the markers here and use them for commercial or non-commercial use… my only requirement is a nice…