Martech Zone’s Most Popular Articles

This is the most popular content on Martech Zone.

  • Customer

    Not Everyone Who Interacts With You Is a Customer

    Online interactions and unique visits to your website aren’t necessarily customers for your business, or even prospective customers. Companies often make the mistake of assuming that every visit to a website is someone who’s interested in their products, or that everyone who downloads a single whitepaper is ready to buy. Not so. Not so at all. A web visitor can…

  • Depositphotos 23190588 s

    You Might Need an Email Marketing Expert If…

    No matter if employ an email marketing agency or in-house talent; this guide will help you to assess your current efforts and get more value from your email marketing.

  • contagious content

    The Six Insider’s Secrets of Contagious Content

    Our very own Jenn Lisak was showcased for her advice when developing content. What does it take, exactly, for content to become contagious? Marketing professor Jonah Berger wrote about it in his book, Contagious: Why Things Catch On. According to Professor Berger, the first step is emotion. If your content fails to connect with the audience emotionally, there’s no chance…

  • Depositphotos 23620881 s

    The Premature Death of Outbound Marketing

    The SBA estimates that 600,000 new employer businesses are incorporated every year. Not many of them benefit from a brand name like IBM or Coca Cola. In order to survive they have to hunt for new business. Even major corporations like EMC, Cisco and Hewlett Packard have huge teams dedicated to prospecting for new business in both their installed base…

  • Best Customer Support Software for Small Businesses

    Best Customer Support Software for Small Businesses: Your Path to Outstanding Service

    Customer support is the backbone of any thriving business, but for small businesses, it’s not just about solving problems but building lasting relationships. The right helpdesk for small business operations can make a world of difference. Whether you’re managing a handful of customer inquiries or hundreds, finding the best customer support software is crucial. In this article, we’ll explore top…

  • Vida: AI Phone Agent

    Vida: The AI Phone Agent Transforming Customer Interactions

    Businesses today face the challenge of managing high call volumes while ensuring exceptional customer service. Missed calls can mean lost opportunities, frustrated customers, and decreased revenue. Companies need a solution that provides round-the-clock availability, seamless call handling, and improved productivity. Vida Vida is an AI-powered phone agent designed to transform customer interactions. By leveraging artificial intelligence and natural language processing…

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    Fix Caching Issues with Flash, JavaScript, XML, KML or Google Maps

    This is a short and sweet post on caching issues. Sites and browsers are built to really optimize resources. They do it so well sometimes that the end result actually breaks your dynamic website instead of updating it as often as you’d like. Today I was working with JW Player, a Flash Movie player that pulls in a list of…

  • facebook page operation

    How to Improve Your Facebook Page

    Shortstack has used an Operation mentality — removing what doesn’t work and fixing what’s broken — as a helpful infographic to give your Facebook Page a checkup. Here’s a list of their tips on operate and improve your Facebook Page presence: To increase visibility, write a photo description for your cover photo that includes a CTA (to do this, just…

  • Twitter Ads Amplify

    I’m Testing Twitter’s New Amplification

    Twitter is testing a beta advertising program where they amplify your tweets. It’s $99 a month and you select the geography as well as some target categories. I’m still a fan of Twitter and I’m intrigued by this offering, so when I received the email asking me to join the beta I had to say yes. I wanted to share…

  • Technology Migration Tips and Best Practices

    What Businesses Need To Keep In Mind About (Inevitable) Technology Migration

    Over the last couple of decades, I’ve had the pleasure of working on either side of the digital transformation industry. I’ve helped Software as a Service (SaaS) vendors develop, innovate and scale their platforms from young pre-revenue startups through enterprise acquisitions. I’ve also helped businesses of every size to implement technology to increase internal efficiency and external customer experience. As…

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