This is the most popular content on Martech Zone.
Martech Zone’s Most Popular Articles
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Sales and Marketing Training
What is Change Management?
Technological advancements, shifting customer demands, and fluctuating economic conditions are the norm rather than the exception in business. The ability to adapt and evolve has become a critical determinant of success. Change management has emerged as a necessity in this context, serving as the linchpin enabling organizations to navigate these tumultuous waters with agility and resilience. As technologies evolve at…
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Email Marketing & Automation
Email Marketing Metrics: 12 Key Performance Indicators You Should Be Monitoring
As you view your email campaigns, there are a number of metrics that you need to focus on to improve your overall email marketing performance. Email behaviors and technologies have evolved over time – so be sure to update the means by which you monitor your email performance. Note: Sometimes you’ll see that I utilize Email Address and other places,…
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Content Marketing
Ceros: Empowering Brands to Tell Compelling Stories Through Interactive Design
Brands face the constant challenge of capturing and maintaining audience attention. Traditional static content often falls short in engaging increasingly sophisticated consumers who crave immersive, interactive experiences. The key to standing out in a crowded digital space lies in creating compelling, dynamic content that tells a brand’s story and invites the audience to become part of that narrative. Ceros Ceros…
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Content Marketing
WordPress: Open A LiveChat Window By Clicking A Link or Button Using Elementor
One of our clients uses Elementor as their WordPress page builder. We’ve been helping them clean up their inbound marketing efforts over the last few months, minimizing the customizations they implemented and improving the systems’ communication—including analytics. The customer has LiveChat, a fantastic chat service with robust Google Analytics integration for every step of the chat process. LiveChat has a…
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E-commerce and Retail
ManyChat: Harness the Power of Chat Marketing with this Centralized SMS and DM Platform (Facebook, Instagram, WhatsApp)
Businesses continually seek innovative ways to engage with their customers and drive sales. One such innovation is Chat Marketing, a strategy that leverages centralized chat platforms to monitor, aggregate, and respond effectively to prospective and current customers. What is Chat Marketing? Chat Marketing is a dynamic approach that utilizes messaging apps and chatbots to interact with customers in real-time. It…
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Social Media & Influencer Marketing
How A Lack of Social Media Responsiveness is Destroying Your Customer Retention (and Acquisition)
We’ve written about the incredible growth of social media as a resource for consumers to handle customer service issues and that it’s become an expectation, not an option. Businesses are witnessing a seismic shift in customer service dynamics, with social media becoming the dominant platform for consumer-brand interactions. What’s disconcerting is that many of them are still ignoring the repercussions.…
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Marketing Tools
What is Robotic Process Automation?
One of the clients that I’m working with has exposed me to a fascinating industry that many marketers may not even be aware exists. In their Workplace Transformation Study, commissioned by DXC.technology, Futurum states: RPA (robotic process automation) may not be at the forefront of media hype as it once was but this technology has been quietly and efficiently working…
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Content Marketing
Why Are Brands Still Blogging in 2023? Features, Platforms, and Benefits
It’s hard to believe it’s been over a decade since I wrote Corporate Blogging for Dummies! In that time, I’ve seen a transformation where blogs have become a feature of virtually every content or e-commerce platform. Blogging is still critical as companies require a simple process for quickly publishing articles, news, and building their content library. Blogging Continues To Dominate…
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Sales and Marketing Training
How To Write Your Marketing Plan for 2024
In preparing for the new year, companies should consider coordinating and planning various marketing plans to reach their target audience and achieve their business goals effectively. Each type of marketing plan has its unique focus and strategies. Marketing Plan Research To prepare for writing a marketing plan, incorporating the Agile Marketing Journey is essential. This journey consists of five stages:…
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Social Media & Influencer Marketing
How Your B2B Social Media Strategy Should Differ from a B2C Strategy
Social media continues to be a vital tool for connecting with audiences, but B2B and B2C marketing strategies differ significantly. These distinctions arise from the unique nature of their audiences, goals, and engagement tactics, requiring tailored approaches for success. Why B2B and B2C Social Media Strategies Differ The core differences between B2B and B2C social media strategies stem from their…
