Engagement
Articles Tagged engagement:
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Sales and Marketing Training
The Heartbeat of Community Building: Why Passion, Not Brand, Creates Movements
Community is more than a buzzword—it’s a battleground for relevance, loyalty, and long-term brand health. Yet, many corporations still misread the core ingredient that fuels thriving communities: passion. It’s a critical yet often misunderstood distinction. Passion does not originate in a brand. It’s not baked into a logo or conjured through a clever slogan. Passion lives in people and is…
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Analytics & Testing
How Social Signals Boost Your Online Presence in 2025: A Dual-Engine Approach
Social signals—interactions like likes, shares, retweets, and comments—act as a real-time pulse of your brand’s popularity and engagement on platforms like X, TikTok, and Instagram. These signals don’t just shine on social media; they ripple into your search engine visibility, driving traffic and credibility. But here’s the catch: while social media thrives on instant feedback, climbing search engine rankings (on…
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Mobile Marketing, Messaging, and Apps
Pushwoosh Study: Boosting Push Open Rates: Is Segmentation Always The Key? 6 Fresh Insights
What if we take the widely accepted belief that segmented push campaigns have higher open rates and test it through large-scale push notification research? The Pushwoosh study shows that segmentation indeed plays a big role—but it’s not the only factor at play. Personalization and timing can rival segmentation in driving open rates. Let’s dive deeper. Table of ContentsKey Findings and…
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Content Marketing
7 Ways to Guarantee a Customer Centric Website
I was recently reviewing some corporate CPG / FMCG websites, and what a shock I got! These organisations have the consumer in their actual name, so they should be the most consumer-centric, right? Well, yes, of course! Yet few of them appear to consider the consumer’s perspective when creating their websites. Even fewer are sufficiently delighted to make me want…
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Social Media & Influencer Marketing
Winday: How To Utilize a Marketing Gamification Platform For Acquisition, Upsell, Retention, and Data Capture
Let’s start off with some remarkable statistics regarding the challenges of acquisition and loyalty online: 75% of customers are ready to abandon their brand for a similar one. CapitalOne 60-80% of filled carts never get to the purchase stage. Baymard Institute Only 27% of customers will return to make a purchase from your business for the second time. Shopify Meanwhile:…
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Artificial Intelligence
Social Champ: The Ultimate Social Media Management Tool for Marketers, Teams, and Agencies
Managing multiple social media platforms effectively can be complex for marketers and businesses without a social media management system (SMMS). Juggling between scheduling content, analyzing performance, engaging with audiences, and monitoring trends is time-consuming and complex. Without the right tools, it’s easy to miss opportunities to grow your brand and connect with your audience. Social Champ simplifies this process, empowering…
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Social Media & Influencer Marketing
Am I A De-Influencer? Stepping Away From Social Media Guilt
For many years, I chased the algorithms and pushed to grow my following through social media. It was exhausting, and I started becoming someone online who didn’t translate into my in-person image. I moved from a proponent and fanatic of social media sharing to pulling back on all the platforms. And I’ve even begun counseling colleagues to do the same.…
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E-commerce and Retail
The Power of UGC: How Authentic Content Drives Conversions, Builds Loyalty, and Fuels Revenue
Connecting with consumers on a personal level has never been more important. Traditional advertising is no longer enough to earn trust or drive action, with users putting up their guardrails amid an explosion of machine-generated content. As AI makes it easier than ever to develop content, disinformation is expected to rise, diluting the pool of credible content and creating distrust…
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Artificial Intelligence
How Marketers Can Use IVAs to Boost CX to Build Customer Loyalty in 2025
Think about the steps you take before making a purchase decision. What insights from other customers do you examine? Maybe you will make it a habit to read customer reviews. Or perhaps you rely on the number of stars or the customer ratings, which is easy to do—after all, for so many online retailers, the customer rating info appears above…
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Social Media & Influencer Marketing
The Essential Dos and Don’ts of Social Media Marketing in 2024
Social media is often the first point of contact for potential customers. Harnessing it effectively can drive sales, strengthen customer relationships, and propel brand growth. Yet navigating the nuances of social platforms can be challenging. Following a few key dos and don’ts can help ensure your social media marketing (SMM) stands out, engages meaningfully, and ultimately turns followers into loyal…
