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Martech Zone provides daily articles for business, sales, and marketing professionals to research technology, discover new sales and marketing tools, and learn how to leverage platforms to drive greater business results.

  • Content Marketingclickheretoorder1

    HUGE PROFITS… Secrets Revealed Now!

    No, my site was not attacked by a spammer. This is still Doug writing this post and I’m doing it under my own free will. Have you ever hit a web page that advertises that they’re going to reveal all the secrets of the problems you’re looking to solve? The page starts with some incredibly written, formulaic text that sucks…

  • Analytical + Creative = Social Media Success

    What are the characteristics that drive success in social media? As we continue to grow at work, we’re looking for talent and need the right mix. My son is an honors math student… and a musician. My daughter is a singer… and a math wiz. I’m very analytical… but love being creative in my writing and design. Music is definitely…

  • Marketing BooksSuper Crunchers Book by Ian Cleary

    Super Crunchers by Ian Ayres

    Regular readers of my blog know that I’ve always been an advocate of measurement. A career in database marketing opened my eyes to the power of data and its ability to accurately assist marketing efforts. Attending the Webtrends Engage Conference was quite an inspiration and has really put me on a crusade to ensure companies measure and analyze their online…

  • Content Marketingspine

    Stepping into Cross Media Optimization

    There were quite a few sessions at the Webtrends Engage 2009 Conference that spoke to the power of data integration and its positive impact on business results. Many companies start with an enormous datamart design and then move backwards – trying to make everything fit into their data model. It’s a flawed process since processes continuously change… you’ll never successfully…

  • Analytics & Testing
    recovery

    What’s your Strategy for Customer Recovery?

    In many posts I’ve spoken about “get, keep and grow” strategies for companies to grow their business, but one aspect I don’t think I’ve ever written about is recovering customers. Since I’m in the software industry, I’ve rarely seen customers return so we’ve not incorporated tactics to try to win a customer back. That’s not to say it should not…

  • Social Media & Influencer Marketingpeople gears

    Social Media and the Employee Conundrum

    John Jantsch asks a great question, Do you have a Social Media Non-Compete? Another question might be, “Can a company enforce a social media non-compete?” Courts have traditionally frowned upon restrictions placed by employers on their employees’ right to find and make a living. Since more and more companies are being compelled to utilize social media and encourage their employees…

  • Marketing & Sales Videos
    at t

    AT&T: The Next AIG?

    Almost every day I get home, I get a beautiful piece of direct mail from AT&T about U-Verse. They’ve sold me. I want it. I want a big ‘ol fat package with increased download speeds, the advanced ability to control my television programming, the DVR… I want it all. But I can’t have it. Following the instructions on one of…

  • Social Media & Influencer MarketingDepositphotos 33207643 s

    The Wicked Lies that Social Media Gurus Weave

    This is a rant. Lies, lies, lies. I’m so very tired of hearing all of the crap that social media ‘gurus’ tell clients. Last night I did a Twitter Explained training with Linda Fitzgerald and her group, Affiliated Women International. The group is made up of experienced, empowered business women. In their words: Our vision is to “empower women worldwide”.…

  • Content MarketingDepositphotos 27736851 s

    Fix Caching Issues with Flash, JavaScript, XML, KML or Google Maps

    This is a short and sweet post on caching issues. Sites and browsers are built to really optimize resources. They do it so well sometimes that the end result actually breaks your dynamic website instead of updating it as often as you’d like. Today I was working with JW Player, a Flash Movie player that pulls in a list of…

  • Marketing & Sales Videos
    call technology

    Interactions’ Hybrid Calling System = Amazing

    On Monday, I had the opportunity to tour Interactions, listen and observe their system in action, and use a full demonstration of Hey Otto – a voice and web conferencing system that utilizes Interactions technology on the back end. Companies who have large call centers go down two different roads, either automated speech recognition (ASR) systems or by employing large…

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