Douglas Karr's Articles on Martech Zone
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Box: Intelligent Content Management and Collaboration in the Cloud
Organizations face significant challenges in managing, securing, and collaborating on content. Traditional systems often fall short, leading to inefficiencies, security risks, and missed opportunities. Companies need a solution that can streamline workflows, enhance productivity, and ensure data protection—all while enabling…
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Why Marketing Momentum Matters (Especially If You’re Sales-Driven)
As a Fractional CMO, I get to work with a wide range of companies—some with massive brand strategies unfolding over years, and others who are just a few weeks into a campaign and already asking, Why isn’t the phone ringing?…
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Guru: Where Generative AI Meets Your Organization’s Collective Knowledge
As the CMO of a retail AI-driven predictions platform, I can’t even begin to share how much documentation we’ve accumulated across the organization over the last few years. Not a day goes by when I discuss a content-related challenge with…
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The Power of Customer Loyalty Programs: Driving Retention and Boosting Profits
Customer loyalty has emerged as a business lifeline in an economic landscape characterized by uncertainty and fierce competition. Too often, during periods of prosperity, companies become enamored with chasing new customers, neglecting the valuable relationships they’ve already cultivated. Yet, when…
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17 Ways to Increase Your E-commerce Conversion Rate
Conversion rate is a critical metric for any business with an online presence. It measures the percentage of visitors who take a desired action on your website, such as purchasing, signing up for a newsletter, or filling out a contact…
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The Digital Transformation of Grocery Shopping: A New Era for Consumers and Retailers
I’m torn about digital grocery shopping. While I appreciate the convenience of having my groceries delivered or picking them up at the store, I seem to get an inconsistent product selection, especially meat, fruits, and vegetables. As a result, my…
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What is Digital Marketing? An Overview
Digital marketing has become integral to modern business strategy, but its roots and evolution are worth exploring to understand its current significance. This article will delve into the origins of digital marketing, its definition, the convergence with traditional marketing, and…
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Untapping the Power of Data: We Have Yet To See The Real Value of AI in Marketing
I recently spoke with a CTO at an enterprise organization who said he was skeptical of all the talk of AI. When I asked him to expand on his statement, he was critical of the onslaught of generative AI (GenAI)…
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10 Sales Performance Stats To Know
Monitoring key sales performance metrics is crucial for making informed decisions and driving growth. This comprehensive guide will explore four main categories of sales metrics: Revenue Metrics, Market Metrics, Customer Metrics, and Performance Metrics. We’ll delve into each category, defining…
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Why Every Publisher Should Implement a trust.txt File—and How to Do It Right
In an era where misinformation spreads faster than facts and AI models are trained on everything that isn’t nailed down, publishers have an increasing obligation to transparently assert their identity, affiliations, and data usage policies. The trust.txt file is an…
