Douglas Karr's Articles on Martech Zone
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Business Cards Are Dead, Aren’t They? How To Optimize Your Mobile vCard
For decades, the business card was the marketer’s and salesperson’s badge of introduction. It was the tangible token of credibility—slid across a boardroom table, clipped to a brochure, or tucked into a pocket at a conference. Yet as mobile technology…
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GMass: Capture Instant Feedback with One-Click Email Polls
Collecting feedback should be simple, but it rarely is. Traditional surveys demand extra clicks, new browser tabs, and sometimes even sign-ins—adding friction that kills response rates. Worse, embedding an HTML form directly inside an email doesn’t work across most clients.…
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WordPress Disaster Recovery: A Step-by-Step Guide to Troubleshooting and Restoring Your Site
Running WordPress as a content management system (CMS) brings enormous power and flexibility. Millions of businesses, bloggers, and publishers choose it because you can customize nearly every aspect with themes, plugins, and integrations. But that power comes with complexity. WordPress…
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The Rise of AI Agents in E-Commerce: What They Are, How They Work, and Why They Matter
Artificial intelligence (AI) has been steadily reshaping digital commerce for years; however, the emergence of agentic AI marks a significant shift in this evolution. Instead of being limited to narrow, rule-based automations or simple chatbots, AI agents are adaptive, task-oriented…
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The Free Ride That Fueled the Tech Boom… And Why It’s Running Out of Road
For more than a decade, much of the digital world operated under an unspoken social contract: get in early, grow fast, and don’t worry about the bill… yet. From consumer apps to enterprise platforms, technology was offered mainly on egalitarian…
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Product, Choice, and Emotion: Putting Emotional Marketing to Work
We spend a lot of time fine-tuning features, writing copy, and tweaking funnels, but the truth is most decisions aren’t made on logic alone. They’re driven by how people feel in the moment. That’s the point Nick Thomas drives home…
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How to Build a Web Design Survey for Your Client (Updated for 2025)
Web design projects are more complex than ever, as they must bridge business goals, brand identity, and user experience (UX). One of the most overlooked but critical steps in building a successful website is the discovery process, and a thoughtfully…
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The Advantages of Utilizing Perplexity for Sales and Marketing
Artificial intelligence (AI) has become inseparable from sales and marketing, yet not all platforms deliver the same value. While many AI assistants are designed for conversational generation or creative ideation, Perplexity has carved out a distinct place as a research-driven…