Martech Zone’s Most Popular Articles

This is the most popular content on Martech Zone.

  • Digital Empathy: Customer Service and AI

    Digital Empathy: Can Technology Mimic Human Compassion in Customer Service?

    Imagine encountering a more mindful retail experience online, where, amidst your search for ideal presents, a personalized banner captures your attention. This banner, featuring a family like yours enjoying self-care essentials from brands you trust, is the pinnacle of AI-driven customer experience (CX) personalization. By recognizing your preferences and the seasonal stress, the digital marketplace tailors suggestions to include stress-relieving…

  • Shufflrr: Powerpoint Management Platform

    Shufflrr: Centralize, Control, and Create PowerPoint Slides

    Whether you’re pitching a new client, running sales training, or delivering a quarterly business review, presentation prep shouldn’t feel like reinventing the wheel every time. Yet for many marketing and sales teams, it still does. Slides live in scattered folders, branding is inconsistent, and compliance is a constant concern. If your teams are wasting hours searching, copying, or fixing presentations,…

  • Krisp: AI-Powered Meeting Background Noise Cancellation

    Krisp: Cancel Meeting Background Noise with AI-Powered Noise Cancellation

    In a world where remote work and virtual meetings have become the norm, background noise, unclear audio, and missed details can disrupt productivity and focus. Everyone faces the challenge of clear and effective communication, from freelancers to large enterprises. Krisp is here to transform this experience by providing an AI-powered assistant to enhance online meetings and calls. Krisp Krisp offers…

  • Apple iOS 14: Data Privacy and the IDFA Armageddon

    Apple iOS 14: Data Privacy and the IDFA Armageddon

    At WWDC this year, Apple announced the depreciation of the iOS Users’ Identifier for Advertisers (IDFA) with the release of iOS 14. Without a doubt, this is the biggest change in the mobile app advertising ecosystem in the past 10 years. For the advertising industry, IDFA removal will upend and potentially close companies, while creating a tremendous opportunity for others.…

  • Digital Transformation CMOs and CMOs Team Up

    Digital Transformation: When CMOs and CIOs Team Up, Everyone Wins

    Digital transformation accelerated in 2020 because it had to. The pandemic made social distancing protocols necessary and revved up online product research and buying for businesses and consumers alike. Companies that didn’t already have a robust digital presence were forced to develop one quickly, and business leaders moved to capitalize on the torrent of data digital interactions created. This was…

  • WordPress Challenges

    10 Challenges Working With WordPress As A Content Management Platform in 2025

    I’ve been working and developing with WordPress since its inception. The content management system’s (CMS) simplicity is phenomenal, and its mass adoption is no surprise. There are haters out there, but I often remind people that most of the issues with WordPress are usually centered around the themes and plugins implemented, not the core platform. The analogy I often use…

  • The Definitive Guide to Content Marketing Metrics in GA4 and GTM

    The Definitive Guide to Content Marketing Metrics in GA4 and GTM

    Marketing executives are facing increasing pressure to demonstrate the impact of their content efforts across every channel, format, and stage of the customer journey. While numerous third-party analytics tools are available, much of what is needed for strategic measurement can be configured within Google Analytics 4 (GA4), especially when paired with Google Tag Manager (GTM). This guide outlines how to…

  • Experian: Data Partnership

    Experian: How Marketers Gain Precision, Scale, and Agility with a Data Partnership

    Marketing performance depends on knowing your audience—and reaching them at the right time, through the right channel—marketers need more than just data. They need advantage. For brands and businesses that partner with Experian, that advantage comes in the form of unmatched consumer insight, omnichannel activation capabilities, and privacy-forward innovation. This isn’t just about why you should partner with Experian—it’s about…

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