This is the most popular content on Martech Zone.
Martech Zone’s Most Popular Articles
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Mobile Marketing, Messaging, and Apps
PostReminder: Transforming How Brands Connect With Customers When Timing Matters
We know how busy people are – especially when they’re walking in the door and looking through their mail. Even if people are interested in a piece of direct mail, they usually set it aside and intend to get back to it at some point. But before they know it, too much time has gone by. The offer expired or the event ended, and…
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Artificial Intelligence
How Marketers Can Use IVAs to Boost CX to Build Customer Loyalty in 2025
Think about the steps you take before making a purchase decision. What insights from other customers do you examine? Maybe you will make it a habit to read customer reviews. Or perhaps you rely on the number of stars or the customer ratings, which is easy to do—after all, for so many online retailers, the customer rating info appears above…
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Email Marketing & Automation
MessageGears: Mobilize Your Retail Enterprise Customer Data for Scalable Cross-Channel Marketing
Enterprise organizations have invested significant time, resources, and effort into consolidating their customer data into unified repositories such as data lakes, data warehouses, and Customer Data Platforms (CDPs). This monumental undertaking aims to create a comprehensive, 360-degree view of each customer, bringing together information from various touchpoints and interactions across the organization. The benefits of such data unification are immense.…
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Sales and Marketing Training
Content Marketing vs. Advertising: Two Paths to Customer Connection
Businesses face a crucial decision in how they reach their customers. While content marketing and advertising aim to grow business, they represent fundamentally different approaches to achieving this goal. Understanding these differences helps organizations make informed decisions about their marketing investments. The Nature of Content Marketing versus Advertising While they often work in tandem, each takes a different path to…
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Content Marketing
Gannett Needs to Get its Head Out of its Butt
Everyone has heard of the expression having your head up your butt. With Gannett, they really have brought the expression to reality, though. Ruth Holladay is a wickedly sarcastic blogger with a sharp tongue… and she’s dead-on, especially when it comes to Gannett and the Indianapolis Star. We both used to work there, Ruth retiring from editorial and me getting…
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Paid and Organic Search Marketing
Citations and Co-Citations for Local SEO
The pagerank algorithm was largely gamed because all it required was a black-hat SEO person building keyword-rich links back to a site. Over time, regardless of where the links were built, the site would rise in rank. Google knew that their search engine results were being gamed and subsequently strengthened their algorithms to pick up other quality queues. The quality…
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Marketing Tools
Stop Building Crappy Software – Integrated Software Still Wins
Here is something internal CIO’s and your internal tech teams don’t want you to know: the 18-month software implementation that just cost you $500K – $1MM could be done a hell of a lot cheaper…and should be. They are building job security because most C-level leaders and marketers don’t understand how technology can and should work. As marketers, we all…
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Content Marketing
SaaS Shifts to Offer Database as a Service
A couple weeks ago, I had the pleasure of listening to ExactTarget Chief of Operations, Scott McCorkle, speak to the evolution of their platform. I’ve written in the past that I believe Email Service Providers have jumped the shark – and it appears the forward-thinking ESPs have already taken note. Scott spoke to ExactTarget’s goal of being the Marketing Hub…
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Content Marketing
You Don’t Need an SEO Expert!
There… I said it! I said it because I see all of the money spent on search engine optimization by small to mid-size businesses and I think it’s a racket. Here’s my view of the search engine optimization industry: The majority of Search Engine Optimization falls within writing great content, attracting authoritative backlinks to that content and following a few…
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Advertising Technology
Beyond the Billboard: The Power of Programmatic DOOH in Modern Advertising
Digital-out-of-home advertising (DOOH) is dynamically reshaping the advertising landscape, offering marketers tools to achieve maximum engagement and campaign efficiency. Given this approach’s growing importance, we will dive into DOOH advertising. Let’s embrace this technology and see what the fuss is all about. What is DOOH? Digital-out-of-home advertising (DOOH) means showcasing ad campaigns through digital displays (such as billboards, screens in…
