This is the most popular content on Martech Zone.
Martech Zone’s Most Popular Articles
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Customer Data Platforms
Side With Your Customers
On a recent call to a major telecom company, which I won’t mention (their logo looks like a blue death star), I was infatuated with my customer service representative (CSR). Shocking, I know. Throughout the call, she actually listened to what I wanted, and she said things like, “This is the deal that most of my customers like,” “Let me…
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Email Marketing & Automation
Words to Avoid in Emails
I felt a little better about my own email habits after reading seeing this infographic from Boomerang. The average email user receives 147 messages every day, and spends more than 2 and a half hours on email per day. While I love email as a medium and we work to integrate it as a strategy with all of our clients,…
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Content Marketing
NitroPack: Supercharge Your WordPress Site Speed Automatically
Speed is more than a luxury—it’s a necessity. A sluggish WordPress website doesn’t just frustrate users; it costs conversions, undermines SEO rankings, and erodes brand trust. Whether you’re running an online store, managing content, or scaling a high-traffic blog, performance optimization should be a top priority. Yet, many site owners find themselves buried in complex setups and half-effective plugins that…
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Content Marketing
The Only Truly Global Email Service Provider
NOTE: Emailvision is now part of SmartFocus. While it’s true that our hometown heroes, ExactTarget, are now expanded into the United Kingdom and Australia, they’re still fairly limited to English-speaking countries. Earlier this year, we had the incredible opportunity to meet the talented leadership team of Emailvision. Centered in Clichy, France (just outside of Paris), Emailvision may truly be the…
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Customer Data Platforms
How to Write Unbiased Survey Questions That Deliver Honest and Actionable Feedback
Creating effective survey questions is a balancing act that requires clarity, neutrality, and strategic structuring. Poorly crafted questions can lead to biased responses, compromising the quality of the data collected. This guide explores how to craft unbiased survey questions that elicit genuine, actionable responses while respecting the recipient’s autonomy. Well-designed surveys and their questions provide excellent benefits to organizations: Decision…