This is the most popular content on Martech Zone.
Martech Zone’s Most Popular Articles
-
Content Marketing
Social Media Lead Scoring and Qualification
I’ve been trying to catch up with my friends at Right On Interactive for a few months now… there have been murmurs all around the industry that their most recent platform enhancements are amazing. Andy Skirvin stopped the the office and walked through the platform and it absolutely blew me away. For as long as I can remember, I’ve been…
-
Content Marketing
Freedom of the Blog
When we think about the modern press, we think about monstrous media corporations that have established ethics, standards and practices. In them we find fact-checkers, University-educated journalists, seasoned editors and powerful publishers. For the most part, we still look up to journalists as keepers of the truth. We trust that they have accomplished their due diligence when investigating and reporting…
-
Marketing Infographics
Social Customer Service for Marketeers
Customer service IS marketing. I’ll say it again… customer service IS marketing. Because the way you treat your customers is promoted on social media, ratings and reviews every single day, your customer service is no longer an indicator of customer satisfaction, retention or value. Your customers are now a key arm to all of your marketing efforts because they share…
-
Marketing Infographics
Like Us! A Survey of Users on Brand Engagement
Why do people like brands on Facebook? Lab42 surveyed 1000 social media users to discover how liking a brand influences the consumer experience. The results are quite interesting and, in my opinion, point to a huge gap in the expectations of consumers on your brand’s Facebook interactions and how brands are actually using Facebook. The majority of brands that I…
-
S’il Vous Plaît et Merci
If you hadn’t noticed yet, I’ve been over in Paris working with a firm. It’s been a whirlwind trip and we’re actually heading back today (it’s 6:30AM here). Leading up to the trip, I would have loved to have brushed up on my French so I didn’t sound like such an ignorant American. Luckily, almost everyone we’ve run into here…
-
Marketing Infographics
How the Tablet is Changing Enterprise
As more and more companies invest in cloud technologies, the only tool necessary to work remotely is a tablet. It’s getting easier and easier for me to work with nothing but my iPad. In some ways, I think the applications built for touch screens are far more user-friendly than the traditional user interface on most programs. As well, the cost…
-
Mobile Marketing, Messaging, and Apps
Two More Tips that Seth Missed on Surveys
Nicki tweeted about Seth Godin’s post: Five Tips for Surveys. I think Seth missed a couple key tips: First, please don’t survey your customers unless you’re prepared to do something with the results. Second, I’d recommend every survey process starting with a single question, “Would you recommend us?” As Seth states in his post, asking one question can often change…
-
Analytics & Testing
The Secret Weapons for Better Marketing and Sales
Back in the day, understanding what customers needed was largely a guessing game, but with today’s tools like analytics and marketing automation, predicting customer behavior is much more simple. 95% of companies using predictive analytics reported better leads, greater efficiency, and/or more closed sales. Furthermore, 59% of CMOs feel that implementing automated marketing solutions will increase their marketing tactics’ efficiency…