Saas
Articles Tagged saas:
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5 Best Practices for SaaS Customer Success
Gone are the days when customer success teams toiled with unlimited calls and clients to handle. Now is the time to churn less and receive more in terms of SaaS customer success. You only need some smart strategies and perhaps…
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Application Service Providers (ASPs) in the Era of Cloud Computing
Companies constantly seek ways to streamline operations, reduce costs, and stay competitive. One solution that has gained significant traction in recent years is using Application Service Providers ( ASPs ). ASPs are third-party entities that manage and distribute software-based services…
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What are the Top Strategies for SaaS Platforms to Grow?
What’s your number one focus as a SaaS company? Growth, of course. Skyrocketing success is expected from you. It’s vital to your long-term survival: Even if a software company is growing at 60% annually, its chances of becoming a multibillion-dollar…
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Four Critical Changes That Will Transform Your Agency’s Health
s your agency struggling to maintain growth, profitability, and a happy, creative workforce? I have been in that position a few times. As a corporate marketer, I was quite naive when I started my agency. We were going to over-deliver…
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Fastly: Why Performance is Key for the Smart Marketer
To be successful in today’s fast-moving and end-user-focused environment, marketers need a fast, secure, flexible solution that can deliver content in real-time. Fastly’s platform speeds up websites and mobile apps by pushing content closer to your users, providing improved and…
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Pricing Models, Customer Experience, and the Shrinking Importance of the Tech Stack
When opportunity strikes, you sometimes have to be willing to get your nose bloody. Scott McCorkle Not long ago, I attended a discussion led by Scott McCorkle, a well-known leader at Salesforce who served as CEO of the Salesforce Marketing Cloud. I…
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Keep Watch on Your Online Competition with Rivalfox
Rivalfox collects data from a variety of sources on your competitors and makes the data easily accessible from a single competitor data hub. Sources include traffic, search, website, newsletter, press, social and even people and job changes. Rivalfox is a…
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Ticksy: Simple, Inexpensive SaaS Customer Support
In our interview with Formstack on Friday, we discussed how great apps continue to hit the market that offer inexpensive solutions that can grow with your business. As I was writing to a developer on an issue we had with…
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GoodData: SaaS On Demand Business Intelligence
As marketers, we're deluged with data. Just yesterday I was developing an SEO progress report that brought me from rank tracking , Webmasters data , Google Analytics data and HubSpot to incorporate the key metrics and align the reporting to…
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Innovation Without Utility Is Death for Startups
Tonight, I found myself in a passionate discussion with a mentor of mine. The topic was a company we both care about, but our perspectives on their direction diverged significantly. My concern centered on the company's inability to deliver on…