Martech Zone
Martech Zone provides daily articles for business, sales, and marketing professionals to research technology, discover new sales and marketing tools, and learn how to leverage platforms to drive greater business results.
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Analytics & Testing
Clarabridge: Actionable Insights from Every Customer Interaction
As consumer expectations for customer service increase, companies must take action to ensure their customer experience remains commensurate. 90% of Americans consider customer service when deciding whether to do business with a company. American Express It can be difficult to deliver on this objective as the sheer volume of available feedback can be overwhelming, causing Customer Experience (CX) teams to…
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E-commerce and Retail
Prestashop: How to Optimize Your Online Store for Increased SEO and Conversions
PrestaShop is a powerful open-source e-commerce platform that powers approximately 250,000 online stores worldwide. What sets PrestaShop apart is its robust customization capabilities, extensive module marketplace, and commitment to providing merchants complete control over their data, code, and costs as they scale. Search engine optimization (SEO) is not just another marketing channel—it’s a critical lifeline for e-commerce success. With 36%…
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Social Media & Influencer Marketing
#GetVaccinated Campaign Earns Influencers Mainstream Respect
Even before the first COVID-19 vaccination was administered in the U.S. in December 2020, high-profile figures in entertainment, government, healthcare, and business were imploring Americans to get vaccinated. After an initial surge, however, the pace of vaccinations fell even as the vaccines became more widely available and the list of people who were eligible to get them grew. While no…
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Mobile Marketing, Messaging, and Apps
5 Considerations When Localizing Your Mobile App for the Japanese Market
As the world’s third-largest economy, I could understand why you would be interested in entering the Japanese market. If you’re wondering how your app can successfully enter the Japanese market, then keep on reading to learn more about this! Japan’s Mobile App Market In 2018, Japan’s eCommerce market was worth $163.5 billion USD in sales. From 2012 to 2018 the…
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Paid and Organic Search Marketing
Google Search Shortcuts and Parameters
Today, I was searching for an infographic on Adobe’s website and the results weren’t what I was looking for. Rather than going to a site and then searching internally, I almost always utilize Google shortcuts to search sites. This comes in extremely handy – whether I’m searching for a quote, a code snippet, or a specific filetype. In this case,…
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Advertising Technology
Design Is the Silent Ambassador of Your Brand
An impactful design can help you outperform your competitors. According to the Design Management Institute, companies that opted for a compelling design were seen defeating other companies with weak designs on the S&P index by 219%. On the other hand, Tyton Media’s survey also concluded that 48% of individuals determine a business’s credibility through its website design. These stats align…
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Advertising Technology
The History of Digital Advertising
Digital advertising has undergone a remarkable transformation since its inception, mirroring the rapid evolution of the internet and digital technology. This journey, beginning in 1969 with the public introduction to the internet, marks a series of innovative milestones that have reshaped how brands interact with their audiences. From the first banner ads to the sophisticated targeted campaigns of today, digital…
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Analytics & Testing
How Successful Loyalty Programs Drive Insights and Behavioral Economics
Note: This article was written by Douglas Karr from a Q&A interview with Suzi via email. Loyalty programs provide brands with an opportunity to retain their existing customers and turn them into raving fans. By definition, loyalty members are familiar with your brand, are spending money with you, and are providing you with valuable data in the process. For organizations,…
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Analytics & Testing
Calls to Action: More Than Just Buttons On Your Web Page
You’ve heard the mantras, slogans, and mottos of inbound marketers everywhere: Content is king! In the age of consumer-driven, mobile-friendly, content-centric digital marketing, content is almost everything. Almost as popular as HubSpot’s Inbound Marketing philosophy is another of their champion causes: the call-to-action (CTA). But in your hurry to make things simple and get it up on the website! don’t…
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Content Marketing
RANT: Who Owns Your Domain?
Yesterday, I was with the board of a regional company and we were discussing some migrations. Some of the steps needed were going to require some domain records to be updated, so I asked who had access to the company’s DNS. There were some blank stares, so I quickly did a Whois lookup on GoDaddy to identify where the domains…
