E-commerce and Retail
E-commerce and retail technologies are transforming the way businesses sell products and services online. From building online stores to optimizing checkout processes and managing shipping and logistics, these tools and strategies help companies create seamless shopping experiences for their customers. Key subtopics within ecommerce and retail include ecommerce platforms, payment gateways, conversion rate optimization, product information management, and order fulfillment. Whether you’re a small business just starting out with ecommerce or a large retailer looking to optimize your online operations, staying up-to-date with the latest trends and best practices is essential for success. Explore the articles below to learn more about how ecommerce and retail technologies can help you grow your business.
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TOMS: A Case Study in Profitable Cause Marketing
I had written a plea to stop killing cause marketing a while ago. Central to the controversy is that, sometimes, cause marketing clashes with consumers when businesses apply their marketing efforts to profitable ventures while using non-profits or charities. Opponents of cause…
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Zero Moment of Truth: 8 Steps to Readiness
Late last year, I stood in for a colleague who was doing a presentation on Google's Zero Moment of Truth ( ZMOT ). While a lot of effort and material is put into documenting the strategy, for most modern marketers,…
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Ticksy: Simple, Inexpensive SaaS Customer Support
In our interview with Formstack on Friday, we discussed how great apps continue to hit the market, offering inexpensive solutions that can grow with your business. As I was writing to a developer on an issue we had with his…
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Flash Sales: An Effective E-commerce Tool For Driving Significant Revenue
What is a flash sale ? A flash sale is a steeply discounted offer that has a quick expiration. E-commerce providers drive many more sales by offering daily flash sales on their sites. Consumers wind up returning daily to see…
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Marketing Automation with Aggregation and Syndication
We like to use big words in the marketing industry... aggregation and syndication are a couple of them - and they're very important. Aggregation - allows you to collect content from other sites and display them in yours. They could…
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How Do Colors Impact Purchase Behavior?
The science of colors is fascinating, in my opinion. Great designers - whether they're automotive, home decorators, graphic designers, or even user interface developers understand the complexity of colors and the importance of them. From the color palette selected to…
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What Your Site Hierarchy Looks Like (Design, Index, Links, and Journey)
So many companies I work with focus so much of their time on their home page, navigation, and subsequent pages. Many of them are bloated, with unnecessary content and pages that no one reads - yet they still ensure they…
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Why You Can’t Just Copy Amazon
The team is still trying to settle down after this year's South By South West Interactive (SXSWi) conference in March. We all had a great time and learned a lot about the interactive community and what is coming next. There…
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99Designs: Unlock Your Business’s Creative Potential Quickly and Affordably
Businesses need eye-catching designs to stand out from the competition. Whether launching a new product, revamping your website, or creating a memorable brand identity, having the right design can make all the difference. That's where 99Designs comes in, offering a…
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The Business Impact of Early Adoption and Change
I'm reading Kevin Eikenberry's book, Remarkable Leadership , and I will have coffee with Kevin tomorrow. It's a fantastic book - and one chapter hit home with me on championing change . Kevin discusses change in great detail. One of…
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Navigating the Currents of Business Leadership
Rivers, like businesses, are constantly changing. Yet we often struggle to perceive this ongoing change, instead focusing on snapshots or isolated periods. This limitation in our perception can lead to misunderstandings about the true nature of rivers and organizations. Imagine…
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The Timeless Truth of Marketing: Simplicity, Relevance, and Repetition
When Our Brand is Crisis was released, it peeled back the curtain on the strategy behind political campaigns—a world where words, emotions, and timing collide in the pursuit of influence. James Carville, the master strategist behind Bill Clinton’s 1992 campaign,…
